Junior / 1st Line Support
Posted 14/05/2024 by In Technology Group
- Salary:
- £20,000 - £25,000/annum Great benefit & training!
- Location:
- City of London, London
- Job Type:
- Permanent
You will act as the first point of contact between the business and its clients. Diagnose and resolve 1st line assigned tickets within target resolution times. Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket. Provide excellent customer … more