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Posted 5 days ago by Focus Brands
As a 2nd Line IT Support Engineer, you'll be tasked with resolving escalated queries and aiding 1st Line Support Engineers within the timeframes specified by 2nd Line SLAs established by the IT Manager. You'll maintain regular communication with peers to identify areas for process … more
We found 1 job outside your search area.
Posted 6 days ago by ABS Commercial Solutions
Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring … more
