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application specialist Birmingham (up to 25 miles) £41 - £45 per hour Posted in the last 3 days Clear all

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  2. Head of Product Support

    Posted today by Culina Logistics

    Location:
    Rugby (30 miles)
    Job Type:
    Permanent

    Define and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions.Incident … more

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