3rd Line Support Technician jobs in Aston, West Midlands Combined Authority

Job Description As a Senior Support Engineer, you’ll act as the final technical escalation point for complex incidents and problems. This is a true 3rd line role — you’ll be responsible for deep technical investigation, root cause analysis and driving permanent fixes, not just quick workarounds. You...

Responsibilities * Manage and support SQL Server, SharePoint, Azure Cloud Services, and web infrastructure * Provide 3rd line technical support for critical business systems * Monitor, optimise, and maintain platform performance and uptime * Support and enhance Azure services, Single...

Operations & Support Provide 2nd/3rd line support for MAS infrastructure issues. Monitor system performance, logs, and alerts. Document environments, installation procedures, and operational runbooks....

Job Title Junior IT Technician Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton, West Midlands Our Company...

Service Desk Team Leader / Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader...

Service Desk Manager / IT Service Desk Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk...

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will...

Job Title IT Manager & Hands on Principal Technician Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton...

2nd Line IT Support Engineer Location: Birmingham (Hybrid) Contract: 12 Month Fixed Term Contract Salary: Competitive Working Pattern: Monday – Friday (Standard Office Hours) We are currently...

Creating and maintaining documentation, processes and technical guides Supporting infrastructure projects and contributing to continuous improvement Your background Solid experience in a 2nd/3rd line or Infrastructure Engineer...

Field Service and Support Technician Bromsgrove £29,000 - £33,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you a hands-on IT professional looking for a varied field-based role where you can...

Role Summary The IT Helpdesk Coordinator is a newly created role within ITG's IT department, designed to bridge the gap between the technical helpdesk team and the wider business. This is not a technical support role. It is a coordination, administration, and communication role that requires someone...