3rd Line Support Engineer jobs in Redditch, Worcestershire

Job Description As a Senior Support Engineer, you’ll act as the final technical escalation point for complex incidents and problems. This is a true 3rd line role — you’ll be responsible for deep technical investigation, root cause analysis and driving permanent fixes, not just quick workarounds. You...

Responsibilities * Manage and support SQL Server, SharePoint, Azure Cloud Services, and web infrastructure * Provide 3rd line technical support for critical business systems * Monitor, optimise, and maintain platform performance and uptime * Support and enhance Azure services, Single...

Configure and maintain enterprise applications to meet business requirements Identify and deliver system improvements to enhance performance, stability, and user experience Provide 3rd line support...

Operations & Support Provide 2nd/3rd line support for MAS infrastructure issues. Monitor system performance, logs, and alerts. Document environments, installation procedures, and operational runbooks....

2nd Line IT Support Engineer Location: Birmingham (Hybrid) Contract: 12 Month Fixed Term Contract Salary: Competitive Working Pattern: Monday – Friday (Standard Office Hours) We are currently...

Creating and maintaining documentation, processes and technical guides Supporting infrastructure projects and contributing to continuous improvement Your background Solid experience in a 2nd/3rd line or Infrastructure Engineer...

Service Desk Team Leader / Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader...

Service Desk Manager / IT Service Desk Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk...

Job Purpose To provide strategic and operational leadership across Mitie Fire & Security's Passive Fire division, driving the efficient and profitable delivery of passive fire projects – from minor remedial works through to major installations. The Passive...

BIM ProjectWise Engineer As a BIM ProjectWise Engineer, you will serve as a key member of the FBRS (Ferrovial BAM Joint Venture) Information Management Team. This role oversees the graphical CDE ProjectWise and works with BIM Engineers to coordinate teams producing digital...

Senior Platform Engineer – Sharepoint & Azure £65,000–£75,000 Permanent – Hybrid (3 days on site) VIQU have partnered with a leading global law firm seeking an experienced Platform Engineer to join their Information Infrastructure...

Senior IT Database and Web Platform Engineer Location: Birmingham (Hybrid,3 days per week in office) Salary: Competitive A leading international law firm is seeking a Senior IT Database and Web Platform Engineer...

Job Description Provide management and guidance to the Warranty Department to ensure the RMA response targets are achieved. Develop and maintain effective relationships with Manufacturing & Production Engineers, Supply Management personnel, Quality and Warranty claims departments Carry out regular...

Network Engineer (Cisco, Palo Alto & Fortinet) Stoke on Trent Secure. Resilient. High‑impact networks. We’re looking for an experienced Network Engineer to help design, deliver, and protect our enterprise network environment. If you enjoy...

Data Cabling Engineer Birmingham (Solihull, Sutton Coldfield, QE, Heartlands, Coventry, Wolverhampton), On-site £25,000 – £35,000 + Overtime, No Sponsorship Available VIQU have partnered with a well-established telecoms...

Helpdesk Supervisor Full Time - 37.5 hours per week Fully Onsite We are currently recruiting for a Helpdesk Supervisor to join a client team based at Midlands Metropolitan University Hospital. This role sits within a busy facilities management environment...

Salary: Circa £40,000 (negotiable DOE) + overtime + call-out rates Hours: Monday to Friday, 8:00am – 5:00pm (flexibility required with time back in lieu) Location: This is a national role, with candidates ideally based in the Midlands or along the M1 corridor (e.g. Northampton, Leicester, Luton,...

Salary: Circa £40,000 (negotiable DOE) + overtime + call-out rates Hours: Monday to Friday, 8:00am - 5:00pm (flexibility required with time back in lieu) Location: This is a national role, with candidates ideally based in the Midlands or along...

Service Desk Team Leader Birmingham x3 days in the office per week (Internal Job Level Reference: Specialist/Team Lead) We're looking for an experienced service desk team leader to head up a dedicated support team for one of our most valued customers. This is a high-impact role at the heart of our...

2nd Line Support Engineer – Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for...