IT Service Desk Manager
Posted today by Granite Consulting
- Salary:
- £35,000 - £40,000/annum
- Location:
- PO16, Fareham, Hampshire (40 miles)
- Job Type:
- Permanent
Handling escalations and ensuring end-users are receiving the support they require. Management, coaching and guidance to the service desk. Assessing urgency, prioritising and assigning tickets. Monitoring and reporting on service levels. Own IT joiner / leaver processes and IT policies. … more