1st Line Support Technician jobs in Winnall, Hampshire

As a First Line Support Manager you will elevate the customer support experience across both software and hardware products. This is a hands-on, process-focused role that ensures customers receive fast, effective, and empathetic help whenever they need it....

We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back....

Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role....

The BYP network support us in diversifying our talent pool by tapping into the black professional community....

Experience / Skills General 1st/2nd line support experience. Customer service. IT technical support. Installing Windows. Installing software. Problem solving. Intune experience an advantage....

What you’ll do Provide 1st/2nd line technical support across hardware, software and specialist systems. Manage incidents, service requests and escalations through to resolution....

Key Responsibilities: * Provide 1st-3rd line technical support * Troubleshoot and resolve customer issues * Support software testing and deployments * Maintain system documentation and knowledge base articles * Assist with project and implementation activities...

What You'll Be Doing • Providing 1st and 2nd line support for users across the business. • Managing and resolving incidents through the IT Service Desk. • Supporting Windows servers, desktop and laptop environments....

ROLE TITLE: Duty Technician / 2nd line support LOCATION: Hursley 5 days per week - Monday to Friday ASSIGNMENT LENGTH: 12 Months Salary: £48,000 per annum CLEARANCE: ***The ideal candidate will have active SC Clearance...