1st Line Support Technician jobs in Newbury, West Berkshire

The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading....

IT Service Desk Analyst (1st Line Support) We are seeking a customer-focused IT Service Desk Analyst to be the first point of contact for IT incidents and service requests....

We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back....

Contribute to maintaining high production availability by supporting the 1st‑line support team with timely technical guidance and problem resolution....

Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role....

This role will heavily involve telephone support and remote access looking into hardware layouts/schematics working your way through a ticketing system (suitable for someone at 1st & 2nd line support)....