1st Line Support jobs in Birmingham

1st Line Support - IT Service Desk Agent Shift Times: The role is full-time (37 hour per week) You must be flexible Mon-Fri between 7 am- 7 pm....

We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back....

Provide first-line support to users and troubleshoot technical issues related to ProjectWise and its infrastructure. Set up and organise favourites, shortcuts, or customised views to improve navigation....

Key Responsibilities Provide 1st line support for Oracle Fusion HCM & Payroll Support quarterly Oracle release reviews, testing, and deployments Maintain and configure Oracle Fusion modules including Core HR, Payroll...

Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role....

Network Engineer (Cisco, Palo Alto & Fortinet) Stoke on Trent Secure. Resilient. High‑impact networks. We’re looking for an experienced Network Engineer to help design, deliver, and protect our enterprise network environment....

Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer....

Role Overview Join our global Network Services team as a Network Engineer, responsible for maintaining and optimizing mission-critical infrastructure across the EMEA and APAC regions....

Job Description As a Senior Support Engineer, you’ll act as the final technical escalation point for complex incidents and problems. This is a true 3rd line role — you’ll be responsible for deep technical investigation, root cause analysis and driving permanent fixes, not just quick workarounds. You...

Security Solutions Engineer - Remote UK Based £48,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network...

Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g....

Solid knowledge of network security, SD-WAN, VPNs, and routing/switching Exposure to automation tools and scripting Ability to deliver complex infrastructure projects end-to-end Certifications such as CCNP, Meraki, or Azure Network Engineer...

Service Desk Team Leader / Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader...

Service Desk Manager / IT Service Desk Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk...

You’ll troubleshoot and resolve incidents across hardware, software, networking, and cloud platforms, while also supporting 1st Line Engineers to ensure consistently high service standards....

Applications Analyst Salary: £32,000 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid working 2 days in our Head office Cannock, WS11 8JP When you see the world as we do, you see the...

The Role The Junior IT Technician provides first-line technical support to users and assists in maintaining the IT systems....

A long established events company in the West Midlands region has need for an need for an apprentice to support their IT helpdesk. The role offers variety in the tasks from day to day and ideal for a 1st time role in the industry. KEY DUTIES – Assisting...

HR MI Analyst Location: [Solihull/Hybrid] About the Role We’re looking for an ambitious and detail-oriented HR MI Analyst to join our Reward Team at Tarmac. This is a fantastic opportunity for someone who thrives on data...

Job Purpose To provide strategic and operational leadership across Mitie Fire & Security's Passive Fire division, driving the efficient and profitable delivery of passive fire projects – from minor remedial works through to major installations. The Passive...