1st Line It Support jobs in Scotland

1st Line Support Engineer Morris Sinclair is recruiting on behalf of a growing IT services provider for a friendly and motivated 1st Line Support Engineer to join their support team in Edinburgh....

We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back....

You will keep critical engineering and manufacturing applications running, providing first‑line support and owning tickets through to resolution....

You will manage configuration, oversee releases and patches, handle escalations beyond first-line support, and maintain the documentation, automation and training to reduce repeat queries....

IT service management (ITSM) processes following ITIL best practices, enhanced with AI-driven automation Coordinate with external vendors and managed service providers to ensure seamless technology support delivery Deploy and optimise AI-powered chatbots and virtual assistants for......

Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role....

2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract...

A well-established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite). This is a great opportunity for someone who enjoys solving technical problems, working closely...

2nd Line IT Support Engineer Location: Onsite Salary: Up to £35,000 per annum Job Type: Full-Time, Permanent About the Opportunity...

Senior Network Engineer Glasgow - hybrid Excellent salary and benefits (including bonus and healthcare) Head Resourcing is delighted to be supporting one of Scotland's biggest success stories as they look to hire a talented Senior Network Engineer to join...

IT Support & Service Delivery Support the Service Desk with the investigation and resolution of performance-related issues Provide network support...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and......

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and......

ABOUT THE ROLE Barchester Healthcare is one of the UK's foremost care providers. With over 25 years' experience and c. 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team...

Monitoring the performance of computer networks and servers Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date Working closely with software developers and procurement managers Provide first, second, and third line support...

As the point of contact for both first and second line support, the team interact with users from a range of departments with differing levels of knowledge....

Typically with 1 to 2 years’ experience in a technical IT role (1st/2nd line support, desktop support, or junior systems administration) with experience of providing support to users across different levels of technical ability....

Business Development Manager Location: Livingston – Hybrid working and Travel across the UK Employment type: Full Time - Permanent Working Hours: Monday to Friday What’s in...

Trainee Coding & Programming Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role...

Job Title: Facilities Helpdesk Coordinator / Facilities Assistant Role Overview A highly organised and customer‑focused Facilities Helpdesk professional operating within a fast‑paced, high‑volume call centre environment. The role supports a dynamic, continually...