1st Line Helpdesk Advisor jobs in Birmingham

Field Service and Support Technician Bromsgrove £29,000 - £33,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you a hands-on IT professional looking for a varied field-based role where you can...

1st Line Support - IT Service Desk Agent Shift Times: The role is full-time (37 hour per week) You must be flexible Mon-Fri between 7 am- 7 pm....

Network Engineer Placement Programme - No Experience Required Our training will help you kick-start a new career in Network Engineering We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth...

We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back....

Job Title Junior IT Technician Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton, West Midlands Our Company...

Service Desk Manager / IT Service Desk Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk...

Job Description As a Senior Support Engineer, you’ll act as the final technical escalation point for complex incidents and problems. This is a true 3rd line role — you’ll be responsible for deep technical investigation, root cause analysis and driving permanent fixes, not just quick workarounds. You...

Service Desk Team Leader / Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader...

2nd Line Support Engineer – Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for...

A long established events company in the West Midlands region has need for an need for an apprentice to support their IT helpdesk. The role offers variety in the tasks from day to day and ideal for a 1st time role in the industry. KEY DUTIES – Assisting...

2nd Line IT Support Engineer Location: Birmingham (Hybrid) Contract: 12 Month Fixed Term Contract Salary: Competitive Working Pattern: Monday – Friday (Standard Office Hours) We are currently...

Role Summary The IT Helpdesk Coordinator is a newly created role within ITG's IT department, designed to bridge the gap between the technical helpdesk team and the wider business. This is not a technical support role. It is a coordination, administration, and communication role that requires someone...

Well established UK multi-site business with its HQ in Birmingham, West Midlands is seeking an IT Operations Manager to lead and mature its core technology services. This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across...

SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain...

Network Engineer (Cisco, Palo Alto & Fortinet) Stoke on Trent Secure. Resilient. High‑impact networks. We’re looking for an experienced Network Engineer to help design, deliver, and protect our enterprise network environment. If you enjoy...

Role Overview Join our global Network Services team as a Network Engineer, responsible for maintaining and optimizing mission-critical infrastructure across the EMEA and APAC regions. This role balances Network Operations (NetOps) with high-level Network Engineering project work, ensuring seamless...

Security Solutions Engineer - Remote UK Based £48,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network...

Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g....

Provide first-line support to users and troubleshoot technical issues related to ProjectWise and its infrastructure. Set up and organise favourites, shortcuts, or customised views to improve navigation....

IT Networking Team Leader 📍 Hybrid – Lichfield (Group Support) 💰 Up to £65,000 + benefits Lead at Scale. Build What Matters. At Voyage Care, technology isn’t just infrastructure — it’s critical to delivering safe, effective care to thousands of people across...