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  1. Service Manager

    Posted 4 days ago by Rise Technical Recruitment Ltd

    Salary:
    £40,000 - £45,000/yearly
    Location:
    Crewe,Cheshire
    Job Type:
    Permanent

    Service Manager Crewe £40,000 - £45,000 + Bonus (£5k) + Car + Progression + Excellent company benefits Do you have experience managing and training Service Engineers? Are you looking to play a key role in driving the success of a business with future progression available? On offer is a fantastic opportunity to oversee the engineering department for a rapidly expanding business. This will be a varied role with a mix of working from the office and meeting with customers. The company are an access control specialist with a great reputation looking to expand their operations. They are happy to train people from outside the industry. The role more

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  2. Service Desk Manager

    Posted 6 days ago by CAE Technology

    Location:
    HP2 7DE
    Job Type:
    Permanent

    The Role As the CAE Service Desk Manager, you will assume responsibility for the effective running, planning, evaluating and overall improving of the IT Service Desk function. This role will see you working in a highly dynamic environment and see you leading a group of Team Leaders within a service delivery function. You will need to demonstrate clear leadership, creativity, innovation, and critical thinking with the ability to initiate influential relationships with both internal and external customers, suppliers and third parties up to C level. The CAE Service Desk Manager will be a natural motivator with fantastic communication skills more

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  3. Infrastructure Services Manager

    Posted 4 days ago by Success Moves

    Salary:
    £3,000 - £3,300/month
    Location:
    France
    Job Type:
    Contract

    Infrastructure Services Manager Salary: US$ 4,500/month (approx EUR 3,900 /month) Area of responsibility: Managing multiple service teams and build synergies between services. Understand and maintain the organization’s ratio between service revenue, resource planning and maintain the team. Responsible to service budget and quality. Create, modify, update and populate the service descriptions, operation level agreements and service offerings. Ensure issue free operations and effective handling of customer escalations. Capable of tracking the service improvement plan and aligning the capacity, availability of resources. Keep track of automation more

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    Applications:
    Less than 10
  4. Project Services Manager

    Posted 4 days ago by Petrie Recruitment

    Salary:
    £28,000/annum plus car allowance
    Location:
    Cardiff, South Glamorgan
    Job Type:
    Permanent

    Contract Type:Permanent Salary / Benefits etc.: £28,000.00 a year plus car allowance Job Elements: - * Plan and manage the resources for all aspects of project services work – this would include pricing and project management of projects such as build, hangering, delivery, storage, logistics, cabling and installation. This role will be responsible for planning resources to ensure that the projects are delivered on time, to budget and with sufficient margin for the business and to the customer’s satisfaction * The main responsibility of the position is to plan cabling and equipment installation projects at customer sites to ensure full more

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    Applications:
    Less than 10
  5. Service Desk Manager

    Posted 3 days ago by Charles Simon Associates Ltd

    Salary:
    £28,000 - £35,000/annum
    Location:
    DN16, Scunthorpe, North Lincolnshire
    Job Type:
    Permanent

    Service Desk Manager (Service Desk, Team Lead, Manager, Active Directory, KPI’s, Office365, VMware, management, Stakeholders, Networking, DNS, DHCP, TCP/IP) – Permanent – Scunthorpe Charles Simon Associates are currently looking for a Service Desk Manager on a permanent basis for our national business based in Scunthorpe. Location: Scunthorpe Salary: Up to £35,000 per annum Skills/Requirements for the Service Desk Manager: * Previous experience in a similar role * Experience of administering and reporting against SLAs and KPIs * Ability to organise and prioritise team work in an effective manner * Ability to develop good relationships more

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  6. Service Desk Manager

    Posted 6 days ago by ITecco Limited

    Salary:
    £30,000 - £35,000/annum Excellent training and progression
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    Service Desk Manager Role: Service Desk Manager Location: Leeds, England Salary: £30,000 - £35,000 DOE *** INTERVIEWING IMMEDIATELY *** My client is one of the best Managed Service Providers in the UK, frequently winning awards across the UK. They are now looking for an enthusiastic and charismatic Service Desk Manager to join their tech team. As the Service Desk Manager, you will coach and mentor the IT Support Technicians within the team, providing one-to-one meetings whilst ensuring SLA's are met. My client has one of the most structured progression schemes in the UK, meaning you will always be striving for more in an organisation more

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  7. Service Delivery Manager - Telecoms

    Posted 3 days ago by Capita

    Salary:
    £0 - £280/day
    Location:
    London, ENG - EC1A 1AH
    Job Type:
    Contract

    DELIVERY MANAGER - TELECOMS £300 PER DAY (INSIDE IR35) BASED FROM HOME We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible Capita Network Solutions connect people. We design, build, operate and optimise every form of network service – from Internet to WAN, from LAN to Cloud – with the capability to deliver locally, nationally and globally. Our strategic partnerships with major UK telecoms providers mean we can deliver network coverage across the whole UK. We also have a customer engagement more

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  8. Service Delivery Manager

    Posted 2 days ago by In Technology Group

    Salary:
    £30,000 - £45,000/annum Excellent benefits and progression
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    IT Service Delivery Manager - £40,000 + Leeds Salary: £40,000 + DOE + Excellent benefits My client who are market leaders in their sector are looking for an experienced Service Delivery Manager to join the company at this exciting time. The successful applicant must have experience delivering, managing, and ensuring an effective, resilient, and cost-effective service across the whole IT Estate. You will report to the Operations Director and take full responsibility for the internal infrastructure alongside customer satisfaction. Responsibilities: Ensuring the efficient and effective provision of IT Service across the organisation Day more

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  9. Service Delivery Manager

    Posted 4 days ago by Infused Solutions Ltd

    Remote job
    Salary:
    £40,000 - £47,000/annum + benefits
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    A leading organization is looking for an experienced service delivery manager to help with their strategy road-map as the organization goes through a digital transformation. You will be responsible for service strategy, process, and direction for the service delivery team. You will be responsible for making key decisions and will be liaising with senior stakeholders in the organization. You must have previous experience with : Experience with service delivery. Experience with the incident and problem management. Experience with strategy and release management. Experience with all aspects of service operations including incident management more

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  10. Service Delivery Manager

    Posted 6 days ago by X4 Group Ltd

    Salary:
    £50,000 - £70,000/annum
    Location:
    Waterloo
    Job Type:
    Permanent

    An expanding Cyber Security company are looking to hire a Service Delivery Manager to join the team on a permanent basis to help organise their service team as the company scale and grow. This could be an exciting opportunity for someone to be able to implement their own strategies and to keep their team focused on the right priorities and targets as the company continues to expand.  This role will be based out of London (Waterloo) with a mixture of onsite work and working from home. Service Delivery Manager Skills Required: At least 2/3 years of experience with building up a product from scratch A solid grounding in ITIL, being able to integrate more

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  11. Customer Service Delivery Manager

    Posted 5 days ago by Operations Resources

    Salary:
    £31,500 - £37,000/annum
    Location:
    CR0, Croydon, Greater London
    Job Type:
    Permanent

    Customer Service Delivery Manager Customer site Croydon - £31,500 + £5500 Car allowance Looking for an experienced Service Delivery Manager to maintain a relationship with a large nationwide retail client who's HQ is in Croydon. The service delivered is IT Helpdesk, 1st to 3rd Line Support and Field Service maintenance across the UK-Wide shops / stores on all IT hardware and EPOS equipment. This role is largely home based (WFH), as regular meetings with the client are required you need to be based a reasonable drive from their HQ (in Croydon once a week), and be prepared to attend stores nation-wide regarding any service related issues more

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  12. IT Service Delivery Manager

    Posted 3 days ago by Culture Recruitment

    Salary:
    £45,000 - £75,000/annum
    Location:
    Crewe, Cheshire
    Job Type:
    Permanent

    Are you an IT Service Delivery Manager, get a buzz from working with multiple clients and projects at anyone time? This could be the role for you! Culture Recruitment are working with a global client based in Crewe to find a Service Delivery Manager. You will be responsible for the support of IT operations ensuring the effective and efficient operational support of third-party relationships. You will oversee a number of key functions within the IT department that enable the delivery of a high-quality service to end users, and make sure Service Support and Service Delivery processes are in place to meet business needs. In this role you will more

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  13. IT Service Desk Manager

    Posted 4 days ago by Mars Recruitment

    Salary:
    £50,000 - £60,000/annum plus benefits
    Location:
    OX14, Abingdon, Oxfordshire
    Job Type:
    Permanent

    Group IT Service Desk Manager, Abingdon, £50,000pa - £60,000pa plus benefits: MARS Recruitment is exclusively recruiting a Group IT Service Desk Manager on behalf of a large specialist manufacturer. Originally a University of Oxford spin out, this success story now operates globally and at the forefront of their industry. Due to an internal promotion, the Group IT Service Desk Manager will be responsible for the day-to-day management of a small team of three IT Support Engineers. You will also lead on the introduction of new IT systems and processes, Incident, problem, request for service, and change management. I cannot stress how important more

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  14. IT Service Delivery Manager

    Posted 6 days ago by Networkers Technology

    Salary:
    £35,000 - £41,200/annum
    Location:
    Worthing, West Sussex
    Job Type:
    Permanent

    The role has further responsibilities in quality by assuring and approving on-going changes to the systems infrastructure and services as well as owning and driving service policy, procedures and processes. The Service Delivery Manager works with the IT Support teams to ensure the delivery and continual improvement of end to end services in accordance with their Operational Level Agreements (OLAs), Service Level Agreements (SLAs) and Support Models. In addition the role is responsible for ensuring that 3rd party suppliers deliver to SLAs and holds them to account in the event that performance does not meet expectations. The Service Delivery more

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  15. Senior Service Desk Manager (Technology)

    Posted 4 days ago by Concept Resourcing

    Remote job
    Salary:
    £50,000 - £60,000/annum
    Location:
    Ipswich, Suffolk
    Job Type:
    Permanent

    Senior Service Desk Manager - Technology Desk - ITIL - Service Desk Manager - Hybrid Working - Ipswich - WFH - up to £60,000 - Help desk Manager (ITIL) Concept Resourcing are working with a leading UK-based managed services provider, providing business-critical, non-discretionary IT, communication and cybersecurity services to a range of SME and blue-chip customers. The company has grown both organically and through acquisitions, diversifying its customer base and expanding its technical capabilities and international footprint. Senior Service Desk Manager (Technology Service Desk) Ipswich - WFH 2/3 days per week Permanent Salary more

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  16. Project Manager - Financial Services

    Posted 3 days ago by Modis

    Salary:
    £45,000 - £65,000/annum 20% Pension + Benefits
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    Project Managers - Financial Services - Leeds - Software Development/Implementation - £45,00 to £65,000 + 10% matched pension Company A leading Financial Services organisation looking set to grow. The organisation seeks a Project Manager to support both internal and client facing projects. Roles We are seeking Project Managers with experience of implementing complex technical projects within large scale environments. These are excellent opportunities for experienced Project Managers to help support a range of exciting projects. You will be responsible for working with clients up to board level and will need strong stakeholder management skills more

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  17. Service Desk Manager - 35K - Manchester/WFH

    Posted 4 days ago by Senitor Associates Ltd

    Salary:
    £30,000 - £35,000/annum
    Location:
    Manchester, Greater Manchester
    Job Type:
    Permanent

    Service Desk Manager - 35K - Manchester/WFH Senitor Associates have the pleasure of working with an award-winning Digital agency in Manchester that are looking for a Service Desk Manager to join the team. The role will involve managing ongoing support issues and maintenance alongside project management of complex projects. You will also be responsible for aligning workflows, processes, and policies in the business across the Support function. This role is offering either 100% remote work or 1/2 days in the office per week with the rest home working. What you will need: MUST be able to follow workflows, processes and policies You will more

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  18. IT Service Operations Manager- On-Site Engineering 102

    Posted 5 days ago by Content+Cloud Limited

    Salary:
    £50,000 - £70,000/annum
    Location:
    Leicester, United Kingdom
    Job Type:
    Permanent

    This role is for a IT Service Operations Manager based out of the West Midlands. As an experienced IT Service Operations Manager, you will be responsible for managing the day-to-day relationship with one of our key clients to ensure a high level of service is consistently delivered. This role is intended to grow revenue through increased customer satisfaction, adding value in the form of expertise as well as driving service improvement initiatives continuously. Duties and Responsibilities: Client Relations and Service Development: Develop and manage the Service Level Agreements in line with the current service line aspirations more

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  19. Service Desk Manager - Hereford - to £50k + excellent benefits

    Posted 6 days ago by Ascent Sourcing

    Salary:
    £45,000 - £50,000/annum + excellent benefots
    Location:
    Hereford, Herefordshire
    Job Type:
    Permanent

    Service Desk Manager - Hereford - to £50k + excellent benefits Our client have an exciting new role available for a Service Desk Manager which is pivotal to delivering a great customer journey for the company's internal employees and external clients. If you’re passionate about delivering amazing customer service and looking at the bigger picture to build on the user experience, not to mention putting out the odd fire, then this could be the ideal role for you! In addition to this you will need to be versatile enough to provide support to the wider areas of our IT Operations team. You’ll be leading a small but highly knowledgeable and ambitious more

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  20. IT Service Delivery Manager - 45K - Wythenshawe/WFH

    Posted 3 days ago by Senitor Associates Ltd

    Salary:
    £30,000 - £45,000/annum Pension, Holidays, Life Cover
    Location:
    Wythenshawe, Greater Manchester
    Job Type:
    Permanent

    IT Service Delivery Manager - Wythenshawe - £45,000 - WFH/Office Senitor Associates have an outstanding opportunity for an IT Service Delivery Manager to join a large financial firm based in the Wythenshawe area. We are looking for somebody with exceptional internal IT management skills alongside a solid understanding of Office 365 policies/licensing. We are also looking for someone with exceptional understanding of IT risk/compliance/security. The role will be a split between office work/home working (3 days in office, 2 at home). We have up to £45,000 available for this role. The role is managing internal IT systems and working in tandem more

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  21. Service Desk / Delivery Manager - Tyrone - £40k

    Posted 5 days ago by Senitor Associates Ltd

    Salary:
    £32,000 - £40,000/annum
    Location:
    Omagh, County Tyrone
    Job Type:
    Permanent

    A successful & growing Co Tyrone Tech Company requires a confident customer-focussed Service Desk Manager/Service Delivery Manager to lead their helpdesk, technical support team in providing top class customer support to their growing range of clients across the UK & Ireland. Great culture, teamwork and ethos inbuilt at the company already where you'll be welcomed as an integral key part of their continuing success. Knowledge and skills requirements to be considered suitable for the role: Experience of managing IT projects and treack record of successful service delivery to a varied customer base. Track record of customer focus, based on openness more

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  22. Technical Account Manager

    Posted 3 days ago by SF Recruitment

    Salary:
    £35,000 - £45,000/annum Bonus & Car Allowance
    Location:
    Nuneaton
    Job Type:
    Permanent

    Technical Account Manager with a solid background in the MSP marketplace is sought by a market leading managed service provider based in Coventry. With a massive increase in demand for their services this Technical Account Manager will be tasked with nurturing and developing key customer relationships using a solid background in Microsoft technologies to suggest service improvements and deliver training to ensure improved optimisation of technology. This role would suit an individual from an IT Sales or technical account management background who wants to move into a more consultative, dynamic role with increased earning potential and fast more

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  23. Innovation Manager - Emerging Technology (Financial Services)

    Posted 5 days ago by Lloyds Banking Group

    Salary:
    £50,130 - £72,530/yearly
    Location:
    London,Greater London
    Job Type:
    Permanent

    Innovation Manager - Emerging Technology (Financial Services) Company: Lloyds Banking Group, Group Transformation Division Location: London based (please only apply if viable to work in the office 1-3 days per week as required, the rest from home. Very flexible on working hours as required) Salary & Benefits: £50,130 to £72,150 base salary, plus annual personal bonus, 15% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and home working. What is Innovation at Lloyds Banking Group? This is an exciting opportunity more

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  24. IT Support Manager - Microsoft, ITIL, ISO

    Posted 2 days ago by Applause IT Recruitment Ltd

    Salary:
    £45,000 - £55,000/annum Benefits
    Location:
    Liverpool, Merseyside
    Job Type:
    Permanent

    IT Support Manager - Microsoft, ITIL, ISO Liverpool - £45,000 - £55,000 + Benefits Applause IT are hiring for an IT Support Manager with experience and skills-based around a Microsoft tech stack and experiencing overseeing and managing a Support function who is sought by a leading law firm based in Liverpool. The successful IT Support Manager will be responsible for the day-to-day delivery of the IT Support Service as well as assisting in developing the services and ensuring positive relationships with the customer-base and other teams. You will also work collaboratively with the Service Delivery Manager to undertake continual process improvements more

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  25. Client Services Coordinator

    Posted 3 days ago by Node4

    Location:
    DE24, Chaddesden, Derby
    Job Type:
    Permanent

    Client Services Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We have a fantastic opportunity for an experienced coordinator to join a dynamic and fast-paced Client Services team here at Node4. The role will be focused on supporting Account Managers and customers with customer recontracts, 3rd party renewals and the creation and management of all orders to ensure a positive customer experience. If you are someone with strong organisation and time management skills, with high attention to detail more

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