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  1. Service Manager

    Posted yesterday by Vantage Resourcing Ltd.

    Salary:
    £30,000 - £35,000/annum
    Location:
    Moorgate
    Job Type:
    Permanent

    We have a fantastic opportunity for a Service Manager to become part of an established business in Moorgate, Central London within the Managed Print industry.  As Service Manager you will take responsibility for a small team of Service Engineers and Helpdesk Support Engineers, ensuring that clients networking and device issues are being dealt with quickly and efficiently to keep equipment running smoothly.  We want someone who is looking for an opportunity to build a career and energize a team, so whether you are a Service Engineer looking to take a step into management or you are already a Service Manager looking for a new challenge more

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    Applications:
    Less than 10
  2. Service Manager

    Posted 5 hours ago by Badenoch & Clark

    Salary:
    £550 - £600/day
    Location:
    London
    Job Type:
    Contract

    Service Manager required to work with a Government department. This is an initial 6-month contract, paying £600 per day, inside IR35, remote working (London office) This role sits within the service ownership team within Digital and Technology. This team has responsibility for day to day management of the core technical services, ongoing enhancements of those services and continual service improvements. Most of the services are currently provided by third party managed service providers which require ongoing supplier liaison and management. There is also considerable liaison and collaboration with other Digital and Technology teams, particularly more

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  3. Service Manager

    Posted 3 days ago by NECSWS

    Location:
    Hartlepool
    Job Type:
    Permanent

    Job Description and Responsibilities * Responsible for all aspects of contract delivery including finance, quality, people and client. * Responsible for the allocation and management of team and individual performance targets * Responsible for an overall minimum of 95% accuracy in all contract delivery * Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately * Demonstrate exceptional motivational skills * Responsible for the day to day management of people * Ensure contracts are achieving the agreed budget targets * Co-ordinate resources for current and more

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  4. Project / Service Manager

    Posted 3 hours ago by DCA Recruitment

    Location:
    BT78, Mount Pleasant, Fermanagh and Omagh
    Job Type:
    Permanent

    Project / Service Manager Omagh Analytical / Decision Making Responsibilities: Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule - manages variances Proactively performance monitoring and reporting on project/service scope, time, cost, quality, risks and overall project/program health. Leading the project/service team, working with global suppliers, management teams and IT Services Teams to ensure project/program success. Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans Identifies potential points of contention more

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  5. Data & CRM Services Manager

    Posted yesterday by Mind

    Salary:
    £38,890 - £44,457/annum (+ London Weighting)
    Location:
    E15, Stratford, Greater London
    Job Type:
    Contract

    Fixed Term Contract until 31st March 2023 – 35 Hours per week We have big goals over the next few years. We’re going to be fighting for mental health in a way we never have before. Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Will you join us? We are embarking on our new, three-year Data, Insight, and CRM Strategy, to maximise our data as an asset, create an insight-driven culture and modernise our ways of working. As part of this, we are introducing new tools, technology, and processes to continually improve our data and CRM capabilities; and empower a more

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  6. Customer Services Manager

    Posted 3 days ago by InTechnology Group

    Salary:
    £30,000 - £40,000/annum Excellent benefits and progression
    Location:
    Oxford, Oxfordshire
    Job Type:
    Permanent

    Role: Customer Services Manager Location: Oxford Salary: £30,000 - £40,000 Sector: Managed Service We are recruiting on behalf of a Managed Service Provide in Oxford who are looking for a Customer Services Manager to join the team. - This will be a senior position, in which you will manage the helpdesk, build client relationships, and improve operational efficiency. Company Profile: A small to medium sized managed service provider that deals with a range of businesses in and around the Oxford/Buckinghamshire area. The business has been growing organically for over a decade, lots of career progression and development opportunities available more

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  7. Infrastructure Service Delivery Manager

    Posted 9 hours ago by Raytheon

    Featured job
    Location:
    KY7, Markinch, Fife
    Job Type:
    Permanent

    Job Title: Infrastructure Service Delivery Manager Location(s): UK (Nationwide Responsibility) - Remote working offered Summary of Role: This management role reports to the Head of Technical Service Delivery and is accountable for the full service and support lifecycle of all IT Infrastructure services including all third-party hosted and internally managed IT infrastructure encompassing all datacentre, network and site-based infrastructure services. In addition to a strong technology background the role also requires project management acumen, excellent vendor management skills and a service-oriented approach to infrastructure operations more

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  8. Interim Service Manager - 6 Month FTC

    Posted yesterday by Pearson Whiffin IT

    Salary:
    £90,000 - £100,000/annum Benefits
    Location:
    London
    Job Type:
    Contract

    Interim Service Manager I am working with a company who are looking for someone with a strong background in service management who has lead and developed teams handling over 6500 tickets per month across approximately 2500 users. We are looking for someone who is experienced at running a service desk supporting a variety of technologies such as service and cloud technologies. In addition you need to manage and improve services, drive improvements, manage stakeholders and vendors and ensure a high level of service is maintained. Required skills and Experience: Strong experience working within a corporate environment within a multi-server more

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    Applications:
    Less than 10
  9. Installation/Service Manager (Access control, CCTV, barriers)

    Posted 2 days ago by Rise Technical Recruitment Ltd

    Salary:
    £40,000 - £55,000/yearly
    Location:
    Feltham,Greater London
    Job Type:
    Permanent

    Installation/ Service Manager (Access control, CCTV, barriers) Feltham, Middlesex (commutable from Hounslow, Twickenham, Southall, Richmond, Hayes, etc) £40,000 - £55,000 + bonus & overtime (OTE £60K - £70K) & car Are you a Installation/ Service/ Maintenance Manager (or similar), from a Access control, CCTV or barriers background looking for a varied role and fully autonomy within your position? This a both an office based and hands-on site based role, working1 in 2 weekends every month (paid at premium overtime rates). This company install/ maintain electro-mechanical products (similar to Access control, CCTV, barriers etc) to various more

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  10. IT Service Manager - Global Manufacturer - Bridgend

    Posted yesterday by Michael Page

    Salary:
    £NEG
    Location:
    Bridgend,Bridgend
    Job Type:
    Permanent

    This is a fantastic opportunity to join a global manufacturing organisation based in Bridgend as an IT Service Manager on a permanent basis. Client Details My client is a a market leading manufacturer of building supplies. They are a global organisation with ambitious plans to grow further and require an experienced IT Service Manager to join their existing service team. This role will be based in the Bridgend office with occasional travel both internationally (when permitted) and within the UK. Description The successful IT Service Manager will be responsible for: Scoping new IT service provision to various internal customer teams, including more

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  11. Service Desk Manager

    Posted 3 days ago by InTechnology Group

    Salary:
    £60,000 - £70,000/annum Plus Benefits
    Location:
    London
    Job Type:
    Permanent

    Service Desk Manager Location: London Salary: £60000 - £70000 Sector: Managed Service Provider A leading, forward-thinking managed service provider has an exciting opportunity for a talented Technical Service Desk Manager to manage their ever-growing service desk team. My client, a highly dynamic and successful IT solutions provider and consultancy in services, hardware, software and networking need a highly technical escalation lead or manager with MSP experience! As their Technical Service Desk Manager, you will be responsible for managing the Service Desk team and providing overflow 2nd to 3rd level IT support. Management Related Skills more

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    Applications:
    Less than 10
  12. Service Desk Manager

    Posted 3 days ago by Lynx Recruitment Ltd

    Salary:
    £40,000 - £50,000/annum
    Location:
    RH1, Redhill, Surrey
    Job Type:
    Permanent

    Lynx Recruitment are searching for a Service Desk Manager for our brilliant client due to growth, who specialise in providing managed hosting services to the SME. They have enjoyed steady growth into varied sectors including financial, automotive, engineering and recruitment, to name but a few. You will manage the Service Desk for dealing with external customer enquiries and incidents for a UK provider of managed hosted IT services to all business sectors. To manage the performance of services & support to clients and ensure that service levels are achieved. Overview * Day-to-day Management of First line technical service desk to respond more

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    Applications:
    Less than 10
  13. Service Desk Manager

    Posted 2 days ago by Concept Resourcing

    Salary:
    £50,000 - £60,000/annum
    Location:
    Ipswich, Suffolk
    Job Type:
    Permanent

    Service Desk Manager - Ipswich - IT Managed Services £(phone number removed) + benefits + Split between office and home working. I'm looking for a Service Desk Manager for a leading technology business in Ipswich. The role will be responsible for managing all activities in respect of the Help Centre operations. To ensure that the customer's satisfaction and SLA are maintained to the highest level. You will be the main point of contact for incidents, requests and changes related to the Service Desk This will be overseeing a large service desk and working in an ITIL environment - ideal candidate will have experience of a similar role. Location more

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  14. Service Delivery Manager

    Posted yesterday by HR GO Recruitment

    Salary:
    £30,000 - £40,000/annum
    Location:
    Eastbourne, East Sussex
    Job Type:
    Permanent

    Job Title: Service Delivery Manager Location: Eastbourne Salary: £30k-£40k (Dependent on experience)HR GO Recruitment are looking for an experience service delivery manager for our busy and welcoming client. This is an exciting role within a growing technology provider based in Eastbourne, East Sussex. You will be reporting to the Chief Operating Officer. Responsibilities You will be responsible for the delivery of a high-quality ICT support service. This role will oversee the Service Desk as a whole, including the Service Desk Manager, to ensure the highest degree of customer service is maintained at every stage of communication. You will more

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  15. Service Delivery Manager

    Posted 3 days ago by RRD Digital

    Salary:
    £55,000 - £60,000/annum Bonus and Benefits and Car
    Location:
    London
    Job Type:
    Permanent

    Service Delivery Manager O365 / Windows / Support / 2nd line / Desktop Our global client are currently recruiting a Service Delivery Manager to lead the second support team in a large-scale environment. Below is a short overview of some of the responsibilities: * Organising and coordinating the Desktop Support section of IT for their remit. * Responsible for day-to-day Desktop Support and ensuring service excellence across IT services. * Management of local Team. * Forming part of an adaptable Service Delivery Team that crosses multiple ITIL aligned service disciplines supporting day to day activities. The Team acts as the single more

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  16. Service Operations Manager

    Posted yesterday by Rise Technical Recruitment Ltd

    Salary:
    £33,000 - £37,000/yearly
    Location:
    Nuneaton,Warwickshire
    Job Type:
    Permanent

    Service Operations Manager Nuneaton (Commutable from Coventry, Hinckley, Leicester, Tamworth and Birmingham) £33,000-£37,000 + Van + Training + Progression + Overtime + Pension + Holidays Excellent opportunity for a plumbing and heating engineer to come off the tools and progress into a role where they will be a part of a growing company which can provide them with training and the chance to progress further within the company. This company specialises in domestic and commercial plumbing and heating. As part of a larger group, they are very ambitious and growing rapidly at the moment. Due to this growth, they are now looking to recruit more

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  17. Service Transition Manager

    Posted yesterday by Content+Cloud Limited

    Salary:
    £55,000 - £65,000/annum
    Location:
    London, England, United Kingdom
    Job Type:
    Permanent

    The role of the Content+Cloud Transition Project Manager is to orchestrate seamless, profitable delivery of both projects and transitions to Content+Cloud's clients. The right person will thrive on organising activities and communicating goals, objectives and results between Content+Cloud functional teams and the customer. The Content+Cloud Transition Project Manager will coordinate the overall schedule of work across multiple projects and transitions. The Transition Project Manager is responsible for ensuring the successful transition of new or changed services from sale, through the project phase and into normal service support more

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  18. Manager Services Sales

    Posted 3 days ago by Palo Alto Networks

    Location:
    London
    Job Type:
    Permanent

    As a member of the Palo Alto Networks EMEA team, you will be responsible for partnering with Regional Account Managers and Partners to sell value-added services into enterprise and large commercial accounts. These services include Professional Services and Advanced Support Services. You will employ world-class account management, collaboration, and strategic selling skills to define solutions, identify cross-selling and up-selling opportunities within enterprise accounts. Are you a highly competent presenter, with a demonstrable track record of selling services to C-level executives? If so, then this may be the role for you! In this role more

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  19. Service Manager – IT Service Management, ITSM – ITIL – Change

    Posted yesterday by PeopleWorks

    Remote job
    Salary:
    £315/day Inside IR35
    Location:
    W12, Shepherd's Bush Green, Greater London
    Job Type:
    Permanent

    Service Manager – IT Service Management, ITSM – ITIL – Transformation, Change Contract: 6 Months Location: West London Offices, some remote work Rate: £315 per Day – Inside IR35 One of the world’s most renowned on-line luxury brands is looking to hire a Service Manager with experience of promoting and managing transformation and change. The Service Manager will be working closely with existing internal teams within the Major Incident, Change and Release Management, Problem Management and Analysis teams. You will be responsible for understanding in detail and mapping out current ‘as-is’ processes with the aid and experience of internal team more

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  20. Professional Services Manager - Governance Risk & Compliance

    Posted 3 hours ago by Deerfoot IT Resources Limited

    Salary:
    £80,000 - £90,000/annum +10% Bonus
    Location:
    Slough, Berkshire
    Job Type:
    Permanent

    Professional Services Manager > Governance, Risk and Compliance £80-90k base + 10% Bonus IT Security specialist with hands on experience Hybrid working model - WFH / Burnham, Berkshire Our client is a global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expense and mitigate risk. Skills / Environment - Bachelor's degree - 5+ years experience with software company - 3 years managing a Professional Services team - Leadership Role Overview: This role is responsible for the delivery of profitable, high-quality implementation engagements to both new more

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  21. Service Desk Manager - GBP 60000

    Posted 2 days ago by InTechnology Group

    Salary:
    £40,000 - £60,000/annum Great benefits package & pension
    Location:
    Redditch, Worcestershire
    Job Type:
    Permanent

    Service Desk Manager - GBP 60000 Location: Redditch Salary: GBP 40000 - GBP 60000 **INTERVIEWING NOW - DO NOT MISS OUT** A leading, forward-thinking managed service provider has an exciting opportunity for a talented Technical Service Manager to manage their ever-growing service desk team. My client, a highly dynamic and successful IT solutions provider and consultancy in services, hardware, software and networking need a highly technical escalation lead or manager with MSP experience! As their Technical Service Desk Manager, you will be responsible for managing the Service Desk team and providing overflow 2nd to 3rd level IT support more

    Apply Now
    Applications:
    Less than 10
  22. Service Delivery Manager - Cloud Technology

    Posted 2 days ago by Concept Resourcing

    Salary:
    £50,000 - £55,000/annum £5k Car Allowance
    Location:
    Birmingham, West Midlands
    Job Type:
    Permanent

    Service Delivery Manager - Cloud Technology Birmingham £50-55k + £5k Car Allowance An experienced Service Delivery Manager is urgently required to join a highly successful MSP in Birmingham to help support their expanding portfolio of clients and demand for cloud solutions. The successful candidate will take responsibility for 1 key multi-million pound account, taking accountability for contractual deliverables and end-to-end service to ensure successful delivery and happy customers! This role does require some travel, with 2 days a week in the Birmingham office and travel to client sites as required so it's essential you have a full UK more

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  23. Service Delivery Project Manager

    Posted yesterday by UK Resource

    Remote job Quick apply
    Salary:
    £45,000 - £50,000/annum
    Location:
    London
    Job Type:
    Permanent

    Service Delivery Project Manager - £45-50k negotiable * Permanent contract * Immediate start, based remotely from anywhere in the UK * Rate: £45-50k per year negotiable Our client, one of Europe’s top 1000 fastest growing companies, requires a Service Delivery Project Manager to join their Operations Team focussed on the delivery of critical systems for their Managed Service clients. The Role: With a rapidly growing base of corporate clients (consulting and managed services), the operations team will: * Design and take ownership of managed services delivery projects * Collaborate with the Support Services team and the Client more

  24. Service Delivery Manager - EdTech SAAS

    Posted 2 days ago by Robert Walters

    Salary:
    £65,000 - £80,000/annum
    Location:
    London
    Job Type:
    Permanent

    Robert Walters have been exclusively engaged to recruit for a brand new role where Kidsloop are seeking an experienced Service Delivery Manager to provide technical leadership to our UK Service Desk and to act as the key point of escalation as well as taking ownership for user incidents, service requests and service quality, in a rapidly expanding global EdTech business. This is a hands-on role where you'll take ownership and responsibility for anything related to our UK IT Platform within Service Delivery, an exciting challenge! A UK-based role with a HQ in London. About Kidsloop A fundamental pillar of our company is the belief that learning more

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    Applications:
    Less than 10
  25. Senior Service Delivery Manager - Contract

    Posted 7 hours ago by Wunderman Thompson Commerce

    Salary:
    £0/yearly
    Location:
    Watford
    Job Type:
    Permanent

    Senior Service Delivery Manager required to join one of our high profile retail clients. We are looking for this individual on a contract or permanent basis and able to offer a hybrid remote/ working from office model. A WTC Senior Service Delivery Manager (SSDM) is accountable for the operational delivery, governance, and principle oversight of one or more Customers eCommerce Services. As the Service representative to the Customer the SSDM is responsible for ensuring the customer is able to conduct day to day business leveraging Engineering and Operational teams to support them maintain availability and operational performance of the customers more

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