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  1. Project Services Manager

    Posted 06/10/2021 by Petrie Recruitment

    Salary:
    £28,000/annum plus car allowance
    Location:
    Cardiff, South Glamorgan
    Job Type:
    Permanent

    Contract Type:Permanent Salary / Benefits etc.: £28,000.00 a year plus car allowance Job Elements: - * Plan and manage the resources for all aspects of project services work – this would include pricing and project management of projects such as build, hangering, delivery, storage, logistics, cabling and installation. This role will be responsible for planning resources to ensure that the projects are delivered on time, to budget and with sufficient margin for the business and to the customer’s satisfaction * The main responsibility of the position is to plan cabling and equipment installation projects at customer sites to ensure full more

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    Applications:
    Less than 10
  2. Interim Service Manager - 6 Month FTC

    Posted yesterday by Pearson Whiffin IT

    Salary:
    £90,000 - £100,000/annum Benefits
    Location:
    London
    Job Type:
    Contract

    Interim Service Manager I am working with a company who are looking for someone with a strong background in service management who has lead and developed teams handling over 6500 tickets per month across approximately 2500 users. We are looking for someone who is experienced at running a service desk supporting a variety of technologies such as service and cloud technologies. In addition you need to manage and improve services, drive improvements, manage stakeholders and vendors and ensure a high level of service is maintained. Required skills and Experience: Strong experience working within a corporate environment within a multi-server more

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    Applications:
    Less than 10
  3. Installation/Service Manager (Access control, CCTV, barriers)

    Posted 2 days ago by Rise Technical Recruitment Ltd

    Salary:
    £40,000 - £55,000/yearly
    Location:
    Feltham,Greater London
    Job Type:
    Permanent

    Installation/ Service Manager (Access control, CCTV, barriers) Feltham, Middlesex (commutable from Hounslow, Twickenham, Southall, Richmond, Hayes, etc) £40,000 - £55,000 + bonus & overtime (OTE £60K - £70K) & car Are you a Installation/ Service/ Maintenance Manager (or similar), from a Access control, CCTV or barriers background looking for a varied role and fully autonomy within your position? This a both an office based and hands-on site based role, working1 in 2 weekends every month (paid at premium overtime rates). This company install/ maintain electro-mechanical products (similar to Access control, CCTV, barriers etc) to various more

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  4. IT Service Manager - Global Manufacturer - Bridgend

    Posted yesterday by Michael Page

    Salary:
    £NEG
    Location:
    Bridgend,Bridgend
    Job Type:
    Permanent

    This is a fantastic opportunity to join a global manufacturing organisation based in Bridgend as an IT Service Manager on a permanent basis. Client Details My client is a a market leading manufacturer of building supplies. They are a global organisation with ambitious plans to grow further and require an experienced IT Service Manager to join their existing service team. This role will be based in the Bridgend office with occasional travel both internationally (when permitted) and within the UK. Description The successful IT Service Manager will be responsible for: Scoping new IT service provision to various internal customer teams, including more

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  5. Service Delivery Manager

    Posted a week ago by VIQU Limited

    Salary:
    £50,000 - £55,000/annum
    Location:
    Birmingham
    Job Type:
    Permanent

    Service Delivery Manager     Birmingham ( Remote )        £50,000 - £55,000 An exciting opportunity has arisen for a Service Delivery Manager to join a Business Solutions company based in the UK. Working within an MSP you will be responsible for multiple clients and may have to travel onsite once a month. The Service Delivery Manager acts as the single point of contact for the key customer representatives throughout the lifecycle of the managed services contract. The SDM also provides their aligned customers with ongoing performance reporting and trend analysis, adding insight and recommendation to provide value to the customer. Responsibilities more

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    Applications:
    Less than 10
  6. Service Manager - Manchester - upto £33K

    Posted a week ago by Spring

    Salary:
    £30,000 - £33,000/annum Bonus
    Location:
    Manchester, Greater Manchester
    Job Type:
    Permanent

    Service Manager - Manchester - upto £33K depending experience ROLE OVERVIEW We are looking for a, driven and detail-oriented Service Manager to join an established multi-disciplinary team, which includes Client Services, Project Management and a talented team of Front and Back End Developers, on one of our key accounts. In this role you will manage the support function for several clients and their websites, leading and enabling a cross-functional team to deliver high-quality outcomes from the solutions we develop and deploy. The overall objective is constantly improving, adapting and maintaining these sites for a diverse stakeholders more

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    Applications:
    Less than 10
  7. Service Desk Manager / Service Delivery Manager

    Posted 05/10/2021 by Avocet Strategic Resourcing

    Salary:
    £43,000 - £45,000/annum + training + bens + WFH
    Location:
    Nottingham, Nottinghamshire
    Job Type:
    Permanent

    I am really excited to be recruiting for this growing, award-winning retail technology company as they have asked me to find a Service Desk Manager who has out of this world people development and mentoring skills. Would you like to apply your skills to directly manage, coach and develop four Service Delivery leads and be indirectly responsible for a larger team of service desk staff? Knowing the people shape the future of any business, my client is looking for an experienced service desk / service delivery professional to shape the teams to deliver continued success. The is a true opportunity to influence success and delivery by shaping people more

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    Applications:
    Less than 10
  8. Service Controller

    Posted 2 weeks ago by BluetownOnline Ltd

    Salary:
    £NEG
    Location:
    Middleton,Dane County
    Job Type:
    Permanent

    Job Title: Service Controller Location: Middleton - Manchester Salary: Competitive Job type: 39 hours per week, Monday to Thursday 08:00 to 16:30, Friday 08:00 to 15:30. Star Refrigeration Ltd is the UK's largest independent industrial refrigeration engineering company working with customers from design to commissioning and maintenance, supported by a nationwide branch structure. We are looking to recruit a Service Controller to join our Manchester branch. The successful candidate will report to the Service Manager and be responsible for the coordination of the branch resource to meet scheduled work and achieve optimum labour utilisation more

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  9. Service Transition Manager

    Posted a week ago by Network IT Recruitment Ltd

    Salary:
    £60,000 - £65,000/annum Full Company Benefits
    Location:
    Birmingham
    Job Type:
    Permanent

    A dynamic Service Transition Manager is now being sought by an international education and research organisation, to undertake an exciting and challenging role focussed and leading and evolving diverse application services delivered to a demanding enterprise scale user base.   As the Service Transitional Manager, you will use your commercial experience to assist the Organisation to evolve a 5-year strategy to increase automation of processes and implement a more service management focussed approach driven by a gradual transition to cloud services. As the successful Service Transition Manager, you will take responsibility for a number application more

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    Applications:
    Less than 10
  10. Service Desk Manager

    Posted a week ago by Technical Resources Ltd

    Salary:
    £40,000 - £50,000/annum
    Location:
    Leeds
    Job Type:
    Permanent

    The Role: The Service Desk Manager will be pivotal in supporting a team to provide the very best customer service to a large portfolio of clients. Implementing and shaping incremental improvements to the service desk, you will have the overriding responsibility for the team and engagements with clients and prospects. Your leadership as the Service Desk Manager is essential to the success and expansion of the business. The Company: A multi award-winning provider of communications and IT solutions for businesses. Specialising within various verticals they are highly ambitious to be one of the best providers within the UK. Passionate more

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  11. Service Desk Manager

    Posted 3 days ago by InTechnology Group

    Salary:
    £60,000 - £70,000/annum Plus Benefits
    Location:
    London
    Job Type:
    Permanent

    Service Desk Manager Location: London Salary: £60000 - £70000 Sector: Managed Service Provider A leading, forward-thinking managed service provider has an exciting opportunity for a talented Technical Service Desk Manager to manage their ever-growing service desk team. My client, a highly dynamic and successful IT solutions provider and consultancy in services, hardware, software and networking need a highly technical escalation lead or manager with MSP experience! As their Technical Service Desk Manager, you will be responsible for managing the Service Desk team and providing overflow 2nd to 3rd level IT support. Management Related Skills more

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    Applications:
    Less than 10
  12. Technical Support Services Manager

    Posted a week ago by Concept Resourcing

    Salary:
    £45,000 - £60,000/annum
    Location:
    Leeds, West Yorkshire
    Job Type:
    Permanent

    Service Desk Manager - Leeds - IT Managed Services £50,000-£60,000 + benefits OFFICE BASED IN LEEDS 4 / 5 days a week. I'm looking for a Service Desk Manager for a leading technology, award winning, business in Leeds. The role will be responsible for managing all activities in respect of the Help Centre operations. You will be the main point of contact for incidents, requests and changes related to the Service Desk. Someone who is adaptable, to the changing paces of the work, someone who can implement change where necessary to maximise productivity, and someone motivated to take charge, and make the team their own. This will be overseeing more

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    Applications:
    Less than 10
  13. Service Delivery Manager

    Posted 28/09/2021 by Alpha Associates Recruitment Ltd

    Salary:
    £55,000 - £65,000/annum
    Location:
    Trafford Park, Trafford
    Job Type:
    Permanent

    A continually growing client of mine are looking for a number of Service Delivery Managers to join their team in Trafford on a permanent basis. The ideal Service Delivery Manager will come from a Managed Service background, but this isn't essential. Key Experience Required of the Service Delivery Manager: - VMware VCP certification (or similar) - NetApp NCDA qualification (or similar) - Minimum of 3 years' experience utilising an ITIL service management framework - At least 2 years’ experience in a Technical Consultant or IT Infrastructure Management role Desirable Experience Required of the Service Delivery Manager: - Cisco CCDA or higher more

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  14. Operation/Customer Service Manager

    Posted a week ago by Hales Group

    Salary:
    £20,000 - £25,000/annum
    Location:
    Bungay
    Job Type:
    Permanent

    Operations/Customer Service Manager Full Time (Monday – Friday) Salary: £20,000 - £25,000 per annum LOCATION: Bungay The Hales group are delighted to be supporting our well established client based in Bungay. Our client prides themselves on delivering a “customer first" service, imperative to the success of the business.  We are looking for a confident and pro-active individual to join the team and support the operations director with the day to day running of the business in order to increase capacity to match the next phase of growth. The highest level of professionalism at all times to achieve business standards. A highly motivated, organised more

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    Applications:
    Less than 10
  15. Service Desk Manager

    Posted 28/09/2021 by People Source Consulting

    Salary:
    £35,000 - £47,000/annum 30% bonus and excellent benefits
    Location:
    Bristol
    Job Type:
    Permanent

    Service Desk Manager Bristol office - with remote working Up to £47k + 15% bonus and excellent benefits We have an exciting new opportunity for a Service Desk Manager to join a leading Financial Services company, based in central Bristol. Heading up the 1st Line Support Team, this role will manage a team of Service Desk Analysts including 2 Team Leaders who will oversee daily operations allowing you to focus on driving change and continuous improvement to the Service Desk operations. To achieve this you will draw upon your experience and work closely with the 2nd and 3rd Line support teams, IT Managers and key stakeholders. The role more

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    Applications:
    Less than 10
  16. Service Desk Manager

    Posted 3 days ago by Lynx Recruitment Ltd

    Salary:
    £40,000 - £50,000/annum
    Location:
    RH1, Redhill, Surrey
    Job Type:
    Permanent

    Lynx Recruitment are searching for a Service Desk Manager for our brilliant client due to growth, who specialise in providing managed hosting services to the SME. They have enjoyed steady growth into varied sectors including financial, automotive, engineering and recruitment, to name but a few. You will manage the Service Desk for dealing with external customer enquiries and incidents for a UK provider of managed hosted IT services to all business sectors. To manage the performance of services & support to clients and ensure that service levels are achieved. Overview * Day-to-day Management of First line technical service desk to respond more

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    Applications:
    Less than 10
  17. Service Desk Manager

    Posted 2 days ago by Concept Resourcing

    Salary:
    £50,000 - £60,000/annum
    Location:
    Ipswich, Suffolk
    Job Type:
    Permanent

    Service Desk Manager - Ipswich - IT Managed Services £(phone number removed) + benefits + Split between office and home working. I'm looking for a Service Desk Manager for a leading technology business in Ipswich. The role will be responsible for managing all activities in respect of the Help Centre operations. To ensure that the customer's satisfaction and SLA are maintained to the highest level. You will be the main point of contact for incidents, requests and changes related to the Service Desk This will be overseeing a large service desk and working in an ITIL environment - ideal candidate will have experience of a similar role. Location more

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  18. Service Delivery Manager

    Posted yesterday by HR GO Recruitment

    Salary:
    £30,000 - £40,000/annum
    Location:
    Eastbourne, East Sussex
    Job Type:
    Permanent

    Job Title: Service Delivery Manager Location: Eastbourne Salary: £30k-£40k (Dependent on experience)HR GO Recruitment are looking for an experience service delivery manager for our busy and welcoming client. This is an exciting role within a growing technology provider based in Eastbourne, East Sussex. You will be reporting to the Chief Operating Officer. Responsibilities You will be responsible for the delivery of a high-quality ICT support service. This role will oversee the Service Desk as a whole, including the Service Desk Manager, to ensure the highest degree of customer service is maintained at every stage of communication. You will more

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  19. Service Delivery Manager

    Posted a week ago by Stream

    Salary:
    £35,000 - £50,000/annum
    Location:
    Manchester, Greater Manchester
    Job Type:
    Permanent

    Service Delivery Manager - Manchester or Cheltenham - Predominantly Remote - Up-to £50,000 There is an exciting opportunity to joining a market leading managed services business with offices across the UK. Within this position there is the option for a hybrid working model with 1 day a week in the office minimum with the remainder being possible to work from home or in the office should you prefer. Our client is looking to add another experienced service delivery manager to their team in order to support the delivery of a number of their managed services and build long lasting business relationships with new and existing clients. Skills more

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    Applications:
    Less than 10
  20. IT Project Manager / Service Delivery Manager

    Posted 30/09/2021 by Dataquest Heathrow Limited

    Location:
    West Drayton, London
    Job Type:
    Permanent

    Job Title: IT Delivery Manager Location: Yiewsley, West Drayton Salary: Competitive depending on experience Job Type: Full Time, Permanent Dataquest Heathrow are one of the largest independent IT service & support companies in the UK. Their philosophy of 'service beyond the call' delivers a high level of support to all their client's communications and data management requirements. About the role: The individual will provide IT delivery and project management directly to our client base within budget and scope. They will need to oversee budgets and set deadlines, assign and chase responsibilities, monitor and summarize progress of more

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  21. Service Desk Manager

    Posted 05/10/2021 by BCT Resourcing

    Salary:
    £NEG
    Location:
    Manchester,Greater Manchester
    Job Type:
    Permanent

    Service Desk Manager Manchester We are currently recruiting for a Service Desk Manager for one of our clients who provides IT Professional Services on some of the biggest programmes in the UK across sectors including Retail, Government, Financial Services, Insurance and more. Your initial project will be assisting a client with improving and managing their Service Desk. Responsibilities: * Improve management of the desk & processes * Manage a 3 man Service Desk * Introducing a new low cost call system * Implement new changes to increase productivity of the Service Desk About you: * Analytics Skills and Organised * Experience more

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  22. Service Delivery Manager

    Posted 3 days ago by RRD Digital

    Salary:
    £55,000 - £60,000/annum Bonus and Benefits and Car
    Location:
    London
    Job Type:
    Permanent

    Service Delivery Manager O365 / Windows / Support / 2nd line / Desktop Our global client are currently recruiting a Service Delivery Manager to lead the second support team in a large-scale environment. Below is a short overview of some of the responsibilities: * Organising and coordinating the Desktop Support section of IT for their remit. * Responsible for day-to-day Desktop Support and ensuring service excellence across IT services. * Management of local Team. * Forming part of an adaptable Service Delivery Team that crosses multiple ITIL aligned service disciplines supporting day to day activities. The Team acts as the single more

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  23. Service Delivery Manager

    Posted 05/10/2021 by Context Recruitment

    Salary:
    £40,000 - £45,000/annum + Car Allowance
    Location:
    Manchester, Greater Manchester
    Job Type:
    Permanent

    Service Delivery Manager - IT Service Provider Unique opportunity to join an award winning, innovative IT Managed Service Provider in the Manchester area in a customer facing relationship and service management focused position. This sizeable business work in partnership with many enterprise-scale household brand name customers, providing IT consultancy and managed services, particularly within the domain of Cloud Services. Great opportunity to deliver best-in-class, new and emerging technology solutions, to customers who genuinely value the service! Partnering closely with major, key client accounts you will perform a range of responsibilities more

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    Applications:
    Less than 10
  24. Service Desk Manager

    Posted a week ago by Ashdown Group

    Salary:
    £36,000 - £40,000/annum
    Location:
    East Midlands
    Job Type:
    Permanent

    A multilingual, international organisation is looking for a Service Desk Manager to join their company. Please note, this is a fully remote, working from home / homebased role so there will be no need to travel to an office. You will be responsible for managing a team of Desktop Support Analysts who provide support to more than 800 users across Europe and ensure that excellent levels of technical support and customer service are provided across the organisation, in accordance to relevant SLAs and KPIs. You will be responsible for managing, motivating and developing a team of dedicated Service Desk Analysts. Ensuring that excellent levels of more

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  25. Service Delivery Manager

    Posted 2 weeks ago by ITRAC LTD

    Remote job
    Location:
    London
    Job Type:
    Permanent

    Role Our rapidly growing leading technology client is looking to consolidate its permanant team with a Service Delivery Manager. Responsibilities * Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service * Maintaining high performance levels for service‐related processes, and implementing improvement activitieswherever necessary * Taking ownership of critical incidents, coordinating with resolution parties, and establishing effectivecommunication between stakeholders for post‐incident reviews * Ensuring that systems, procedures, and methodologies are in place to support outstanding more

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