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Displaying 1-25 of 63 jobs
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Posted a week ago by Opus Recruitment Solutions
Law enforcement specialist consultancy client of mine is in need of an SC cleared Cloud Service Architect. Who can develop the operational service design and mesh together the Service desk, 2nd/3rd line support model, design and integration of the ITSM tools between ITIL … more
Posted 19/03/2024 by Modern Networks Ltd
We partner with technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing. Reporting to the … more
Posted by National Express Group PLC
We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. The role requires you to be a point of technical advice for the Service Desk team, managing queries, prioritising calls and ensuring timely resolutions, whilst continually …
Posted by proAV Limited
The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent …
Posted by Veolia
As the data owner for the services, you will ensure all operational data sets are constantly maintained to the highest standards;that contract data is current, accurate and real time. You Will create data processes and procedures that ensure accuracy and create a culture of data …
Posted a week ago by National Express Group PLC
We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. The role requires you to be a point of technical advice for the Service Desk team, managing queries, prioritising calls and ensuring timely resolutions, whilst continually … more
Posted a week ago by Centerprise International
Employee Benefits Package. 25 days holiday entitlement rising to 28 days after 5 plus years' service. Holiday Purchase Scheme. 2 days for personal wellbeing. Company supported CSR Volunteer Day. Pension – including option to join Salary Sacrifice/Exchange for Pension scheme (SXP. Electrical … more
Posted by Conquip Engineering Group
As a 2nd Line IT Support Technician at Conquip you will work closely with the Technology Service & Operations Manager and the Business Systems Manager to assist them in providing high-quality support to the business, both remotely and on-premises. In addition, you will be …
Posted 5 days ago by LTS Resourcing
Our Global manufacturing client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis. As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team … more
Posted 5 days ago by proAV Limited
The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent … more
Posted a week ago by Hays Technology
You will be reporting to the Infrastructure Team Manager. Your new role. In your role, you will be working as part of a wider ICT Infrastructure Team to support the business operations through their use of technology, involving preventative maintenance, updates or enhancements, as well as … more
Posted 22/03/2024 by W Talent
An opportunity to work in a busy local council as part of a team delivering service activities in line with departmental standards, guidelines, defined delivery frameworks and operating practices. The team uses its project, business and analytical skills in leading and supporting a host of … more
Posted 6 days ago by Major Recruitment Newcastle
As a leading Managed Service Provider in Barnsley, our client takes pride on delivering top-tier IT and support services to a diverse client base. The Account Manager will be the bridge between their clients and technical team, ensuring that all services meet and … more
Posted today by Harvey Nash
This opportunity is to join a dynamic IT team in the healthcare sector delivering top-notch service to internal stakeholders. The Service Desk Team plays a pivotal role in ensuring the smooth operation of this organisation. You will be in charge of 16 service desk analysts … more
Posted 4 days ago by ABS Commercial Solutions
To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and contributing to an efficient and … more
Posted a week ago by SThree Management Services
SThree are delighted to announce that we're looking for a talented Service Delivery Engineer to join our wonderful team for 12 months. The Service Delivery Engineer provides 1st and 2nd line Support for all services, user provisioning, hardware break fix, monitoring and … more
Posted 2 weeks ago by Sims Lifecycle Services
Working in either Stalybridge, Staines or Dumfries, the successful candidate will be part of a team working under the supervision of a knowledgeable and supportive IT Service Manager. This is a 6 month FTC assignement. Key Responsibilities. Build and repair systems; loads operating … more
Posted a week ago by Jackson Hogg Ltd
Under the supervision of the Service Desk Manager, this position demands a proactive, well-organised, and self-motivated individual. Strong written and verbal communication skills are essential as the role involves interacting with business personnel and internal IT stakeholders … more
Posted a week ago by Exposed Solutions
Our fast growth tech client is recruiting a System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly to enable client satisfaction. PRINCIPLE ACCOUNTABILITIES. Maintain excellent product knowledge … more
Posted 20/03/2024 by Field Solutions Group
Our Client is a leading private Educational day and boarding school who are looking for a Senior IT technician to work alongside the IT service desk manager. This role will be working as an escalation point for the existing team of 1st/2nd line support technicians. Key … more
Posted 20/03/2024 by Telent Technology Services Limited
Reporting to the Service Delivery Manager, you will be responsible for leading a team of field engineers to ensure they are working efficiently, ensuring KPI's are met and completing all traffic signals maintenance tasks. You will undertake reactive and planned maintenance on … more
Posted 28/03/2024 by TechNichols Resourcing Ltd
Through an increasing project & IT support workload, this successful mid-sized company in Aldershot is now seeking a motivated IT Support Technician to join their business, to work alongside their experienced IT Manager. Working as the first point of contact for all IT issues & support … more
Posted 25/03/2024 by Randstad Technologies Recruitment
A successful, large-scale service provider in Birmingham is urgently seeking a new 2nd Line IT Support & Field Engineer to join their team. The role will be hybrid - a mix of their Birmingham office, remote work and travel to other sites. Working with a friendly team of IT engineers, you … more
Posted a week ago by Responsive Engineering
Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. … more
Posted 22/03/2024 by BeTechnology Group
You will be responsible for being the escalation point for the service desk engineers. Offering hands on approach to fit the business needs. The role is varied offering opportunities to get hands on with a wide range of tech and projects. Benefits. Annual Leave 25 days + bank holidays. … more
Posted 25/03/2024 by Centerprise International
Proactively grow and maintain an account base in partnership with Ci's Marketing and Tech Services team. Manage and maintain performance levels to achieve targets. Be professional and courteous at all times. Manage time effectively and productively. Work effectively as part of the … more
Posted 5 days ago by Acora
Service Desk Team Leader Role. To lead the day to day operations of the Service Desk ensuring that Service performance always meets targets. You will manage, develop, inspire and motivate the Service Desk Team to provide premium customer service and high- … more
Posted a week ago by Constant Recruitment Ltd
Service Delivery Engineer. Sittingbourne. Salary: Circa £40k DOE. Are you an experienced 3rd line Engineer looking to apply your skills in a dynamic, hands-on role. Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations. Ready to step into … more
Posted a week ago by Technology Services Group
Job Title: IT Services Manager. Location: Newcastle Upon Tyne. Salary: Up To £40k Per Annum. Job type: Full Time, Permanent. Who are we. TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people … more
