Customer Service Helpdesk Engineer
Posted yesterday by STELLAR360
- Salary:
- £24,000 - £27,000/annum
- Location:
- Basingstoke, Hampshire (14 miles)
- Job Type:
- Permanent
Manage daily engineering projects, schedule appointments, update documents, and communicate with customers via phone, email, and Salesforce. Log, triage, and direct support requests, ensuring timely resolution or escalation. Allocate and re-allocate engineering resources based on … more