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We are searching for an IT Support Manager to head up and manage a collaborative team of 1st and 2nd line IT Support Desk operatives within the Service Centre Group, which operates in an ITIL environment to meet the GPSoC, NHS Wales, Private Practice and Channel Islands service agreements to deliver an excellent customer experience. If successful, you will be responsible for incident management, problem management and part of the change management release group. You will ensure that SLAs and team KPIs are met, whilst also ensuring the day-to-day coaching, training and support of the team is prioritised on a continual basis. In addition, you more
Main Purpose of Job The Support Manager heads up and manages a collaborative team of 1st and 2nd Line Support Desk operatives within the Service Centre Group, which operates in an ITIL environment to meet the GPSoC, NHS Wales, private practice and Channel Islands service agreements to deliver an excellent customer experience. The post holder is responsible for incident management, problem management and part of the change management release group. The post holder will ensure that SLAs and team KPIs are met whilst ensuring the day-to-day coaching, training, and support of the team on a continual basis. The post holder will be responsible more
Main Purpose of Job To provide hardware and software technical support, including maintenance, repairs, advice and installations to the estate across the UK. The position is based from the Bodmin offices but does involve some away working when required. Transport is supplied. Key Tasks Respond to callouts within the timescale of contractual obligations Installation of GP medical Systems Diagnose problems and repair or remedy as required Install and set-up computer systems / equipment Maintenance of accurate records to meet Company deadlines Knowledge & Skills General: * Windows Server, desktop administration and networking * more
IT Support Technician - Schools- Expiring soon!
IT Support Technician – Schools Cornwall £18,000 – 20,000 per annum Permanent Venatu Recruitment Group are currently working in partnership with our client in recruiting for an IT Support Technician. The purpose of this role is to support the business contracts and employees within a school environment. This is a superb opportunity for an experienced IT Support Technician / ICT Technician, with solid knowledge of Microsoft products and previous experience of providing IT support within a business. With a desire to use existing skills, you will be working for a leading business based in the UK. The Person: • Experienced in providing more