IT Support Technician / Helpdesk Support
Posted 2 weeks ago by LocalJobs4U
About the Role:
We are looking for a proactive and customer-focused IT Support Technician to join our growing team in Manchester. You'll be the go-to person for all things tech, ensuring smooth day-to-day operations by supporting hardware, software, and networking issues.
Key Responsibilities:
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Provide 1st and 2nd line IT support to staff onsite and remotely
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Troubleshoot hardware, software, and network issues
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Install, configure, and maintain desktops, laptops, and mobile devices
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Manage user accounts, permissions, and access control
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Assist in IT projects, including system upgrades and migrations
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Maintain documentation of IT procedures and support logs
Requirements:
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Previous experience in an IT support or service desk role
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Strong knowledge of Windows OS, Microsoft 365, and Active Directory
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Basic networking knowledge (DNS, DHCP, TCP/IP)
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Excellent problem-solving and communication skills
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A logical, methodical approach and ability to prioritise tasks
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Relevant certifications (e.g. CompTIA A+, Microsoft, ITIL) – desirable but not essential
What We Offer:
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Competitive salary & pension scheme
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Supportive team environment
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Ongoing training & development
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Opportunities for progression
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Onsite parking & modern office facilities
- Type:
- Permanent
- Start Date:
- Immediately
- Contract Length:
- Perm
- Contact Name:
- Login or register to view
- Job Reference:
- 38302
- Job ID:
- 223310540
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