We’re looking for a Salesforce Administrator to join our growing team. 

Day to Day You’ll Be:
In the first 90 days:

• Focused on our CRM program to deliver top-notch functionality for Sales, Operations, and Marketing teams
• Ensure consistent global processes across departments
• Participate in backlog refinement to assist Product Owners with Salesforce capabilities and evaluate the pros and cons of specific implementation options
• Configure and develop Salesforce functionality aimed at enhancing the Customer Experience for our Operations teams

Beyond 90 days:

• Continue to enhance the functionality and capabilities of the platform for our Service, Support, and Operations groups
• Contribute your expertise to evolve the development team’s operating mode
• Provide guidance on Salesforce capabilities to the business community

Essential Skills & Experience:

• Bachelor’s degree required - Computer Science, MIS or equivalent
• Experience with Salesforce clouds with focus on Service and Experience Clouds
• Demonstrated experience and knowledge of relational databases, data modeling, unit testing, and ETL tools
• Experience with Agile development methodologies such as SCRUM and Kanban
• Experience with web services (REST & SOAP, JSON, LWC, XML, APEX, VisualForce, and SOQL, etc.) a plus

Desirable Skills & Experience:

• Track record years’ of experience in software development with 3 of those years working on the Salesforce platform in an admin capacity
• Direct experience working on CRM projects for middle market and enterprise size companies
• Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
• Force Platform Certified Administrator Certification
• Force Platform Certified Developer and AI Specialist Certifications