IT Support person required by education organisation on a part time basis.

You will be working with young people who have been severely bullied and/or experience high levels of anxiety about attending school. They provide a safe environment with clear boundaries for behavior, and an individual full-time academic, pastoral and therapeutic programme.

Once students have regained their confidence and are able to cope academically and socially, they support their return to mainstream school or college or into employment. It is important that the jobholder concurs with this aim.

Technical Skills ( IT Support )

- TCP/IP Protocol, DNS Protocol.

- Understanding of routing, firewalls, configuration and management of Wifi infrastructure, APs.

- Knowledge on administration and configuration of different OS ( Chrome OS, Windows, Mac OS, Linux)

- Printers configuration

- Laptop and desktop repair ( Hardware and software )

- Strong analytical and logical thinking

- Ability to work with various technologies and systems

- Knowledge of software and hardware troubleshooting procedures

- Ability to maintain accurate records and documentation

- Finding technical solutions to organisation needs

- Knowledge on Internet Safety in Schools

- Filtering and monitoring

Skills/Knowledge (all essential)

- Confidence to build upon students’ interests and ideas within a negotiated curriculum

- Very strong subject knowledge

- Understanding the impact of emotional well-being upon a student’s ability to learn and vice versa

- Understanding of safeguarding and child protection regulations.

Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, Network, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior, Part Time

Salary/Hours:

15-20 hours a week ( ideally 3 to 4 hours a day)

Annual (FTE) salary of £28,000 Pro-rated 

IT Support – Part Time – Cambridge