UC Corporate Support Specialist

Posted 21/01/2025 by SER Limited

Location:
Rainford
Salary/Rate:
£25,000 - £30,000/annum

Corporate Support Specialist

Location:St Helens

Role: Office Based

Salary: £25,000 - £30,000 depending on experience

My client is a trusted UK provider of telecommunications solutions, offering business mobiles, broadband, VoIP, and more and they are looking to add to their technical teams.

Role Overview
They are seeking a skilled and motivated UC Support Specialist to deliver exceptional customer service and technical support for Business Phone Systems, including hosted telephony and SIP products.

Responsibilities:

  • Provide 1st-line support for VoIP, SIP, and connectivity.
  • Manage and escalate complex issues as needed.
  • Maintain and update customer records.
  • Support mobile and UC deal processing.
  • Work towards team and company goals while adhering to policies.

Requirements:

  • Minimum 1 year of technical support experience.
  • Knowledge of VoIP systems (e.g., Gamma Horizon, 3CX) and IT/LAN/WAN.
  • Strong communication, problem-solving, and time-management skills.
  • Adaptable, detail-oriented, and a team player.

Benefits:

  • 33 days holiday (inc. Bank Holidays).
  • Bespoke training, life assurance, pension, and free parking.
  • Cycle to Work Scheme and various discounts

If this role is of interest, then please drop me a call on (phone number removed) or send your CV to (url removed)

Type:
Permanent
Contract Length:
N/A
Job Reference:
66557
Job ID:
222938509
Applications:
Less than 10

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