IT Support Engineer
Posted 18/11/2024 by Applause IT Recruitment Ltd
IT Support Engineer - UK Wide (Remote with Office Presence)
£40,000 + Benefits
Are you an experienced IT Support Engineer looking for your next challenge? We're hiring for an IT Support Engineer to join a dynamic global support team. This role offers the flexibility to work remotely anywhere in the UK, with occasional visits to the London office (2 days per month).
The Role:
- Provide IT post-sales support and analyse customer needs to recommend solutions.
- Assist with software installations and respond to customer calls and emails.
- Manage and resolve support incidents related to licences, hardware, and software.
- Test bug fixes and pre-release software versions, providing feedback to development teams.
What You'll Bring:
- Strong problem-solving skills and technical acumen in hardware and software troubleshooting.
- Experience in IT support, ideally with exposure to global support centres.
- Ability to work independently and as part of a remote team.
- Eligibility to work in the UK.
What's on Offer:
- Competitive salary of £40,000.
- Private healthcare and group life assurance.
- 25 days of annual leave plus bank holidays.
- Comprehensive product training to support your growth.
Ready to Make an Impact?
Click "Apply Now" to join a forward-thinking team where your skills will drive success.
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- hcCostApp_1731942984
- Job ID:
- 222666855
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