Sales Support (Renewals)

Posted 26/06/2024 by Harlow Recruitment Ltd

Newbury, West Berkshire
£28,000 - £35,000/annum

Overview of the role:

  • Maintaining the data integrity of our in-house support/helpdesk systems
  • Assisting with the preparation of customer support renewal quotes, to include confirming correct kit lists, requesting quotes from suppliers, verifying quote content and raising quotes on Dynamics
  • Creating support contract documentation and updating all associated company records
  • Entering and updating opportunities, deal registrations and quotes on supplier portals
  • Daily maintenance of supplier portals and providing the Sales team with accurate pricing
  • Dealing with customer orders, to include placing purchase orders, liaising with the Project Management team, invoicing, and registering support lines on our inhouse helpdesk system and with the manufacturers
  • Communicating with suppliers for pricing requests
  • Supporting the Sales and Operations team with other administrative duties

Desired skills and qualities:

  • Excellent organisational, literacy and numerical skills
  • Networking industry experience
  • An excellent eye for detail, ability to work under own initiative and multi-task
  • Experienced in Excel and, ideally, Dynamics
  • Strong interpersonal and communication skills
  • Experience of working in a customer focused environment

What we can offer you:

  • Workplace pension
  • Company Bonus Scheme
  • 25 days holiday per year, excluding Bank Holidays
  • Hybrid working

Start Date:
Contract Length:
Full time
Job Reference:
Job ID:

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