IT Service Delivery Engineer

Posted 03/07/2024 by MASS

SN13, Neston, Wiltshire
£45,000 - £55,000/annum

IT Service Delivery Engineer – Corsham SN13

  • Salary £45,000 - £55,000
  • 25 days annual leave inclusive of up to 3 days Christmas shut-down
  • Buy or sell up to 5 days’ annual leave
  • Annual Wellbeing allowance
  • Two pension schemes to choose from
  • Private Medical Insurance + discounts for additional family members
  • Life Assurance scheme up to 4 x salary
  • Share Save scheme
  • Electric/Hybrid Car leasing scheme
  • Cycle to work scheme
  • Retail discounts
  • Career development support

We are looking for a Lead IT Service Delivery Engineer that brings a methodical and dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation.  We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding.  Either working alone or part of the team, we want you to come up with solutions that ensure business continuity or can add substance to new or on-going projects or products.

In this technical role, we’re looking for someone to deliver exceptional levels of support to demanding business needs, maintaining varied applications (predominantly on Microsoft Windows environments).

Technical Skills:

  • Experience with Server Architecture, Firewalls, and Routers
  • Experience with Windows Server, Exchange, SQL, Skype, and MS SharePoint;
  • Experience with System Integration, Network Infrastructure, Virtualisation, VLANs, VPN


  • Experience with IPS and IDS
  • Experience with Linux
  • ITIL

Our non-negotiables:

You must be eligible to work and live in the UK

Due to the highly secure nature of the projects you’ll be working on, you must be willing to undergo and maintain appropriate UK government DV-Level security clearance

Who are MASS?

We help our customers realise the value of their data. We’re an ambitious technology company with a strong history in defence and we specialise in working in highly secure environments (hence the Security requirements!).

MASS are an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.

Apply today to see how working for MASS could work for you!

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