2nd Line Support Engineer

Posted 30/05/2024 by CEH Recruitment

Werrington, Peterborough
£30,000 - £35,000/annum

Our client based North of Peterborough due to expansion is looking to recruit a 2nd Line Support Analyst on a fulltime permanent basis. Working as part of an established team you will cover day-to-day support activities. The role will involve configuring and install new IT infrastructure, work on support contracts, system builds and ad-hoc support. 

This is a busy varied role and you will have exposure to the following

  • Strong knowledge of Windows server (2008, 2012, 2016)
  • Microsoft Active Directory and Exchange experience
  • Knowledge of networking technologies including VLAN’s, routing protocols, VPN’s, firewalls, DHCP, DNS and switch configuration
  • Experience and understanding of backup solutions and day-to-day management
  • The ability to prioritise and manage a busy workload including support cases
  • Office 365 and Azure experience including exchange online setup, SharePoint data structure
  • Logical and methodical troubleshooting skills
  • Administration of VMware and Hyper-V platforms
  • Experience in provisioning VOIP devices
  • PowerShell knowledge especially around Office 365 and Azure
  • Able to create detailed documentation
  • Clean UK Driving licence

Desirable skills

Cisco CCNA or equivalent network qualification
Basic understanding of Microsoft SQL
Website coding and troubleshooting
Linux skills
Knowledge of MAC OSX

The majority of our work is completed remotely; however on-site visits are sometimes required so a clean driving licence and own car is essential. Whilst this role is Monday to Friday days within IT there will be occasions to work outside normal working hours.

This is a great opportunity to join a successful growing business and there is career development and ongoing training for the right candidate.

Interviews to happen ASAP.

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