Site Reliability Engineer

Posted 08/05/2024 by Peoples Partnership

Crawley, West Sussex

Site Reliability Engineer

Full Time, Permanent

Crawley, West Sussex (Hybrid Working)

We’re motivated by helping people to save for their future. Everything we do is about fairness and simplicity, rather than profit. And we know that delivering an exceptional service is only made possible by the outstanding individuals that work for us.

That’s why we actively support our employees’ career progression and wellbeing by providing:

  • benefits and rewards
  • learning and development opportunities
  • social facilities and events
  • opportunities to contribute to community
  • a caring, supportive environment led by our company values.

Contribute to the performance of an effective and efficient IT function that supports the needs of People’s Partnership companies and linked 3rd party organisations. Operate within the function’s processes and standard operating procedures and actively contribute to the achievement of the IT departments’ overall objectives. Apply Treating Customers Fairly (TCF) culture and principles within area of responsibility.

This is an opportunity for a Site Reliability Engineer to join a newly formed team where you will support the organisation in maintaining the reliability of our applications. You will influence how the team operates and deliver value as we migrate our applications into Azure and work to improve the overall performance of the IT Function for its customers and employees alike.


  • Work with key individuals across IT Service, Architecture, Delivery and Change functions, to implement the processes, standards, tooling, automation, and strategic vision of the Site Reliability team.
  • Manage application-related incidents and work with the wider IT function to investigate, resolve and perform post-mortems for on-premise and cloud-hosted applications.
  • Monitor and report on appropriate application metrics to proactively resolve issues using modern toolsets. Create automation and pipelines where necessary to reduce toil, and improve availability, reliability, security, and velocity.
  • Maintain effective feedback loops so that findings can be prioritised and acted upon in a timely fashion.


  • Strong background in one or more of the following areas:
    SRE/application support/IT operations/infrastructure/software development/DevOps.
  • Experience working within both Agile and ITIL frameworks.
  • Experience working with DevOps principals and concepts such as CI/CD and IaC.
  • Experience of SRE environments and processes specifically in the areas of availability, incident management and monitoring.
  • Experience using Azure Monitor, App insights and KQL or similar tooling.


Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer… even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant or grab some free fruit – we get a big delivery every week.

Discover more of People's Partnership employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

Disability Statement:

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.

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