Our prestigious client in Worcester is seeking an IT Manager to join their team in an initial standalone role as they look to build out their internal capabilities. 

As IT Manager, you will be responsible for the day-to-day support and management of their IT infrastructure and systems. This is a hands-on technical role where you will ensure all staff has adequate IT provision to meet their needs, maintaining excellent service levels through effective prioritisation and organisation.

Key Responsibilities:

• Managing daily IT support requests and issues, ensuring excellent customer service
• Monitoring, maintaining, and upgrading core infrastructure including servers, networks, systems
• Diagnosing and resolving technical faults and problems
• Working collaboratively with our onsite IT engineer
• Driving strategic IT planning, budgeting and management alongside SLT
• Delivering projects to improve IT services and systems
• Ensuring robust IT security, data protection and compliance

What experience do you need as an IT Manager?

• Proven experience managing and developing IT support services, with excellent stakeholder engagement skills
• Supervisory and team leadership abilities
• Knowledge of ITIL frameworks and service management methodologies
• Office 365, Azure, Windows Server
• Virtualisation (VMware)
• SAN technologies
• Citrix XenDesktop, NetScaler
• Windows 10/11, Windows Server 2016-2022
• Microsoft Exchange, Intune, Autopilot
• Networking - TCP/IP, VLANs, switching, routing, firewalls
• Servers (HP), backups (Veeam)
• Door access control systems
• AV equipment and interactive screens

What will you get in return?

• Basic salary of up to £70000 per annum
• Hybrid working environment
• Lifestyle benefits including private healthcare
• 25 days holiday + bank holiday

This role is based in Worcester and is commutable from the surrounding counties. 

If you feel you match the above click apply now