IT Support

Posted a week ago by Aspirare Recruitment

Kilmarnock, East Ayrshire

IT Support, Kilmarnock, up to £34,000 per annum

IT Support professional with 1-2 years’ Desktop support experience in a similar role required who will be responsible for:

  • Create and maintain user accounts in Active Directory and Google Administration console
  • Responding to technical assistance requests via the phone and helpdesk
  • Identifying issues and escalating them when they require urgent attention
  • 1st line support· Escalating IT issues to the appropriate channel
  • Diagnosing and resolving hardware and software issues

The IT Support will be offered:

  • 25 holidays plus recognised bank holidays
  • 4% ER pension contribution
  • Life Assurance (3x annual salary)
  • Free onsite parking

The IT Support professional should be able to communicate with all levels and have a sharp systematic mindset with complete ownership and accountability of all escalation issues and see them through to a conclusion.

This is a fantastic opportunity for a motivated IT support expert to further enhance their career and an IT focussed environment

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