We are recruiting for an IT support technician for our customer who is an exciting IT Company based in Hull. Due to continuous growth now require an additional member of their busy IT team.
You will be working Monday to Friday 9:30am to 5:30pm with an hour for lunch. The salary on offer is £18,000 per hour.
The role will involve supporting a wide range of IT related issues and requests. Such as:
• Adding email accounts
• Installing Office 365
• Dealing with Printer issues
• Installing customer specific software
• Logging tickets
• Taking inbound calls to resolve issues
You will be working to agreed service levels and tight deadlines to make sure the queries are resolved in a timely manner.
The working environment is lively, busy and fast paced, so reliability is a must.
Having excellent customer service and communication skills are essential. If you have worked in an IT support role either as 3rd party or any internal IT support for a Business then please get in touch.
If this is you then please apply and we can arrange a follow up call to discuss in more detail your application.
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