Application Support Engineer

Posted a week ago by Hunter Selection

£30,000 - £45,000/annum Perk box, courses, free gym, parking
Application Support Engineer
£30,000 - £45,000 doe

An independent creative software house based in Bristol is looking for Support Analysts of all levels. You will be a client facing first point of contact and helping the clients with queries and getting the most out of their software. Whether you are a graduate, junior or more experienced Application Support Engineer, then we want to hear from you!

Role & Responsibilities:
*Answer centralised IT service desk calls, log incidents and service requests and queries.
*Carry out diagnostics, resolve on the first line and escalate to other areas.
*Keep in contact with customers with regards to incidents and updates.
*Work with software developers to mitigate repeat incidents.
*Work with clients on reactive and proactive queries and updates for continuous improvement of the product for the customer.

Knowledge, Skills & Experience:
*Graduate - Science, Mathematics or Computer related degree with a 2:1 or higher. Excellent written and verbal communication.
*Junior - At least 2 year's experience working within a software support environment along with excellent communication skills.
*Experienced - 3 or more year's experience in a software support environment.
*Basic HTML, CSS and JavaScript skills
*Experience of performing software testing.

Benefits Package:
*Salary - £30,000 - £45,000 doe
*30 days holiday increasing 1 year for each year of service.
*Free onsite gym
*Excellent training and certification/qualification opportunities
*Pub lunches, staff socials and access to perk box.

Job Reference No: (phone number removed)

If you are interested in this role or looking for something similar please contact our Managing Consultant, Ellie Rialas. directly at (url removed) or call them for a confidential discussion on (phone number removed).

Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. Find out more about us and search all our current vacancies at (url removed)
Start Date:
Contract Length:
Job Reference:
Job ID:
Less than 10

Remember: You should never send cash or cheques to a prospective employer, or provide any financial information. Please get in touch if you see any roles asking for payments or financial details from you. For more information, visit

Create new Job Alert

Create a new Job Alert to make sure you see the best new jobs first!

Your search has been saved and has been added to your Job Alerts