IT Support Administrator

Posted 28/05/2021 by Hercules Site Services Ltd

GL7, South Cerney, Gloucestershire
£20,000 - £25,000/annum


- Ensuring IT support requests are reported to external IT support and dealt with quickly and efficiently

- Ensuring all IT providers are meeting requirements of the business

- Responsibility for IT and phone set up for all new starters (Head Office and Site Based).

- Responsible for ensuring leavers IT equipment and company accounts are returned and closed off.

- Maintain and update company equipment register.

- Arrange quotations for all new IT and office equipment requirements.

- Monitor business mobile phone account and data usage.

- Ensure licencing requirements are being met for all software.

- Identify new opportunities to expand and improve new IT network.

- Assisting with reporting requirements as needed by senior management

- General office admin and support as and when required.



- Interest in and understanding of general IT

- Good knowledge of Microsoft 365 suite

- Familiar with Mac OS/iOS and Windows

- Excellent communication skills

- Highly organised and capable of effectively prioritising workload


- Knowledge of Microsoft Exchange accounts

- Interest in data analytics for reporting

- Intermediate to excellent Excel skills.

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