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IT Support Technician

Newton Abbot, Devon
12/02/2019 (14:15)
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IT Support Technician
Permanent Position
Newton Abbot
Salary Negotiable depending on experience

Job Spec for IT Support Technician

Based in Newton Abbot, Our client is looking for a dynamic individual to join their small but highly capable team of IT technicians responsible for the connectivity and support of over 1400 network devices across Devon, Cornwall, and Somerset.

The successful candidate would have a proven track record in delivering excellent IT support with strong network fault finding ability focusing always on customer care and taking ownership of assigned job tickets.

The position is both office and field based, you will be involved in 1st line helpdesk environment and expected to attend customer sites for 2nd line /escalated customer facing solutions.

Role Overview & Skill Requirements for the IT Support Technician

•Working knowledge of Microsoft operating systems, network infrastructures and associated topologies, server management, cloud-hosted services, and data security.
•Server management and fault finding of IT networks including peripheral devices and print environments.   
•Focus, self-motivated and a ‘can do’ attitude
•Highest level of customer care with excellent communication skills both written and verbal
•Excellent time management skills and attention to detail
•Proficiency in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook
•Smart, professional and courteous at all times
•Own transport and current Full Driving license

Desirable for the IT Support Technician
•Flexibility to work outside of office hours when required
•Knowledge of the printer / MFD industry
•Experience of Apple OS and Linux systems
•Experience of remote client support software such as Teamviewer

Salary & Package for the IT Support Technician
Starting salary - negotiable
The package also includes Company Pension, Mobile Phone, Laptop, and attractive Business Mileage Allowance

Quartz Recruitment is a specialist agency operating in the South West of England. We have 28 years of experience of placing professionals into vacancies at all levels. We treat our candidates with respect and we truly care about your career.

In line with the requirements of the Asylum Immigration Act 1996. Quartz Recruitment will only work with candidates who are eligible to live and work in the UK.

Due to the high levels of applicants that we receive every day, we can only respond to applicants whose skills and qualifications meet with our criteria for the position. If you have not heard back from us within 14 days, then you may presume your application has been unsuccessful.

In compliance with Data Protection regulations, Quartz Recruitment will only store your personal details if you have given us your permission. You have the right to have your information deleted at any time, please contact us to do this.

Contract Length
Job Reference
Job ID
Less than 10

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