Save Job

You can save this job and apply at a later date.

Learn to Earn

Service Desk Analyst (Helpdesk, IT Support)

Birmingham, West Midlands (County)
07/02/2019 (10:50)
Apply Now

Full-time 35 hours per week

Our Client is a leading national provider of retirement housing and care services for people aged 55 and above. They deliver affordable, contemporary, person-centred care and housing that meets individual needs, improves wellbeing and promotes independent living.

They currently have an exciting opportunity for IS Service Desk Analyst to join their growing IS team. Within the role you will provide ongoing support on all aspects of IS business systems, applications and hardware used by the business to all levels of users throughout the organisation.

The successful candidate will have experience of dealing with problems via telephone, email and in person. With Service Desk or desktop support level experience, you will have a good knowledge of Citrix from a Service Desk perspective, including trouble shooting user problems and shadowing users to provide support.

Having computing qualifications or an ITIL V3 Foundation is desirable, but what is needed is having 5 GCSE’s including Maths and English, coupled with a broad understanding of user hardware including thin clients, windows laptops, printers, android tablets and smart phones.

If, along with the above, you have good organisational skills, are able to work under pressure and unsupervised then they would love to hear from you!

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

Contract Length
Job Reference
Job ID

Create new Job Alert

Create a new Job Alert to make sure you see the best new jobs first!

Your search has been saved and has been added to your Job Alerts

Remember: You should never send cash or cheques to a prospective employer, or provide your bank details or any other financial information. For more information on conducting a safe job hunt online, visit

Search Jobs

More Search Options

Fewer Search Options

Blue Octopus Recruitment Limited

View all jobs and profile


Email Job

Email Sent

The job: has been sent to: