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IT Technician/training support
IT Technician/Training and Support (part time)
Salary: £24,302, pro rata
Location: Halifax West Yorkshire
Duration: Permanent Full Time
Hours: Wednesday to Friday pro rata 22.5 hours. (Some flexibility will be required according to business needs, over different days at times and hours too)
Start Date: ASAP
Benefits: 20 days plus stats pro rata holidays central location, pension, etc
Our client is a highly reputable organisation based locally, this role will be based in Huddersfield but may need to travail occasionally within the Kirklees area. They are currently looking to recruit an IT Technician/training support.
THE JOB/YOUR ROLE (not limited to the below)
Provide appropriate technical support, help and advice to staff and visitors/volunteers using the facilities
Maintain and monitor the appropriate use of any software and hardware.
Accurately mange IT asset inventory and software licence compliance
Support the development of the organisation to use new equipment.
Negotiate with external contractors regarding equipment and maintenance.
Conduct individual and group training on the use of IT resources.
Develop a volunteers training package
Review and make suggestions to improve the service provision with regards to IT
Work as part of a team adopting flexible working practices, attending meetings and liaising with people in the organisation at all levels to ensure the efficient operation of IT systems
Enhance the Knowledge and skills relevant to IT through online resources and attend training where appropriate.
Working with the team on ongoing projects to ensure IT solutions are considered as part of the project delivery.
Developing and delivering basic IT training as needed in consultation with staff and volunteers.
In liaison with staff and volunteers contribute and make changes to web pages and social media sites
Represent the Organisation with IT related events and meetings
THE CANDIDATE, you will have experience of the following
Work related experience in a small organisation providing 1st line support to IT users.
Experience of solving IT support issues, prioritising requests, implementing and communicating timely solutions.
Good working knowledge of computer software, hardware and networks
Experience of developing and delivering basic User training
Ability to produce accurate work at a pace, with attention to detail
Good verbal and written communication skills.
Ability to work with limited direct supervision and is self-motivated/pro-active and willing to work alone and as part of a team.
Ability to travel to other offices and services as required
Non-judgmental attitude when supporting others
Any relevant IT qualification
Ability to contribute to working IT policies such as GDPR, Social media policy etc.
Excellent planning, organisational and problem-solving skills.
Communication Skills, interpersonal, presentational, written and communicating skills.
Ability to maintain and administer web pages and social media sites.
Driving Licence advantageous
Please forward your CV or for more information please contact Carol Mosby on (phone number removed) or (phone number removed) for a confidential discussion.
Travail Employment Group LTD is acting as an Employment Agency in relation to this vacancy.
Travail has been established since 1977 and has an extensive network of branches nationwide. Our Huddersfield branch was opened in 1995 and has specialist consultants who each deal with different market segments. To apply for this or other similar roles in Huddersfield, Halifax, Elland, Brighouse, Dewsbury or Batley area, please contact our office on (phone number removed).
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Travail Employment Group
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