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1st & 2nd Line IT Support Technician

06/02/2019 (12:58)
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1st & 2nd Line IT Support Technician

£21,000 + 31 days holiday + healthcare + Training

Cardiff, South Wales

Are you looking to join a busy company providing lots of training and opportunities to progress in your career, working in a close knit support team.

This is an excellent opportunity for someone looking for a company that invest in their staff and move towards more complex work as a Senior Engineer in the future.

The company work with some of the biggest brands in retail and you will be part of a team supporting 200 internal users. They like to create an excellent working environment and have a great retention rate of staff due to there being lots of opportunities. This job has been created due to an internal promotion.

This would suit someone with a bit of IT Support experience in 1st and some 2nd line in a Microsoft environment, looking to join a company that look after their staff and offer a real career path.

The Role:

- 1st and 2nd Line IT Support once trained

- Microsoft suite- Windows 7 & 10, Active Directory, Exchange, Office 365

- Basic server and network maintenance (training provided)

- Escalate tickets if necessary to Senior Engineer

- Learn from your team to improve your skills and work on more complex tasks

The Person:

- Experience in IT Support role with Microsoft suite

- Active Directory, basic networking & server

- Looking for a close knit team environment

Apply now to submit your application
Start Date
Contract Length
Job Reference
RTR 77813
Job ID
Less than 10

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