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Proclaim IT Manager

£30000 - £50000/annum
01/02/2019 (12:29)
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Up to £50K

Chesham, Buckinghamshire

Client: Multi-office, modern, solicitors practice.


Responsible to: Practice Manager

Person specification – Skills, knowledge, and experience required

* Minimum of 2+ years Proclaim development experience

* Knowledge of developing Word Macros

* Knowledge of Laserforms

* Experience of interacting with .NET applications

* High level of general IT skills and knowledge

* Experience of training staff

* Experience of working in legal environment

Practical skills:

* Administration skills to enable self-sufficiency

* Typing skills

* Telephone skills

* Time management skills

* Ability to communicate clearly and effectively in English

* Supervisory skills

* Ability to prioritise own workload

* Ability to work as part of a team

* Ability to work on own initiative

* Ability to interact effectively with others at all levels across the firm

* Excellent problem solving and analytical skills

General responsibilities:

* Proactively develop the firm’s Proclaim case management system

* Promote positive user experience

* Researching and keeping up to date with developments in Proclaim

* Meet relevant quality and professional standards

* Day to day administration of Proclaim



* Creating and customising workflow documents

* Developing and enhancing existing Proclaim case management system

* Testing and implementation of case management coding

* Production of reports and analysis of business data

* Screen design

* Precedent maintenance

* User configuration

* Act as a general point of contact for all users and address all issues

* Liaise directly with Eclipse and third parties to resolve any issues

* Conduct staff training sessions – including Proclaim inductions for new staff members

* Routine maintenance and performance monitoring

* Producing work systems and other processes to enable the efficient running of the firm

* Other IT tasks as requested
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