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IT Support Engineer - Leeds

£25000 - £30000/annum
Leeds, West Yorkshire,
29/01/2019 (15:59)
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IT Support Engineer – Leeds – £25k - £35k

Clemence Rogers is working in partnership to recruit an IT Support Engineer based in Leeds.

Key Tasks:

• Install, configure, troubleshoot, support and maintain ICT equipment, e.g. PCs, Servers, Tablets, Smart Phones, Routers, Switches, Wi-Fi APs, Printers and Copiers.

• Install and upgrade application software and databases onto PCs and Servers, working closely with suppliers where necessary.

• Provide support for business applications, troubleshooting software and hardware problems and liaising with suppliers where necessary.

• Provide advanced support for Microsoft Windows and Office.

• Maintain and develop the Active Directory, including Group Policies.

• Maintain and support the Email, Web browsing security, Anti-Virus systems and Windows Update Service.

• Monitor the server Event Logs and report/resolve problems where necessary.

• Ensure backups are performed and any problems are dealt with immediately.

• Support the LAN and WAN (IPVPN & Non-IPVPN) network infrastructure.

• Support and maintain the cloud based Telephony system (Vone-C), Mobiles and Smart Phones.

• Able and willing to travel between sites as required.

• Demonstrate strong commitment to the role and the organisation.

• Flexible in regard to the needs of the business.

• To undertake any other reasonable duties as necessitated by your function.

Essential Key Skills:

• Maintain the call logging system for all support jobs.

• Maintain the inventory register of all equipment.

• Advanced networking experience with Active Directory, Windows 2008/2012 Server, Exchange 2010+, DNS, DHCP, VLAN and TCP/IP.

• Experience in network printing and scanning environments.

• Hardware troubleshooting and repair.

• Confident to use initiative to solve problems.

• Able to work as part of a team.

• At least one Windows MCP qualification.

• Must hold valid UK driving licence

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