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Telecoms / IT Service Desk Team Leader
About the role:
You will work in a hands-on leadership role taking responsibility for the technical support / service desk operations, ensuring SLAs are achieved and that the wider business departments and external users are fully supported.
The successful candidate should have the following skills/experience (not all essential):
* Networking skills (TCP/IP, Ethernet, Routing, VLAN)
* Firewall skills, ideally able to build and configure
* Windows Server (AD, DNS, DHCP)
* Demonstrable Team Leadership experience preferred
* Experience of service delivery, ideally to have an understanding of ITIL
You will require excellent organisation and customer service skills and able to work in and manage a fast paced and varied service desk. In return you will receive a generous basic salary, excellent benefits and ongoing personal/professional development opportunities within an expanding and well regarded organisation.
To apply and for more information, please submit your CV, by clicking the 'Apply Now' button.
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Connected IT Recruitment
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