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Title

Telecoms / IT Service Desk Team Leader

Salary/Rate
£25000 - £30000/annum Benefits
Location
Leeds
Posted
11/01/2019 (18:26)
Agency
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Description
An excellent opportunity has arisen for an IT / Telecoms Service Desk Team Leader to join a highly successful organisation. A fantastic opportunity for an IT Helpdesk / Service Desk Team Leader to join an expanding business and a growing department. You will lead a team of circa 10 1st and 2nd line technical support / telecoms engineers. The role is hands on covering a range of networking and network security technologies, as well as a need for mentoring and leadership of the team.

About the role:

You will work in a hands-on leadership role taking responsibility for the technical support / service desk operations, ensuring SLAs are achieved and that the wider business departments and external users are fully supported.

The successful candidate should have the following skills/experience (not all essential):

* Networking skills (TCP/IP, Ethernet, Routing, VLAN)
* Firewall skills, ideally able to build and configure
* Windows Server (AD, DNS, DHCP)
* Demonstrable Team Leadership experience preferred
* Experience of service delivery, ideally to have an understanding of ITIL

You will require excellent organisation and customer service skills and able to work in and manage a fast paced and varied service desk. In return you will receive a generous basic salary, excellent benefits and ongoing personal/professional development opportunities within an expanding and well regarded organisation.

To apply and for more information, please submit your CV, by clicking the 'Apply Now' button.
Type
Permanent
Start Date
ASAP  
Contract Length
PERM  
Telephone
Job Reference
SDMLV790
Job ID
209310170
 
 

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