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Senior IT Support Analyst £28,000 -33,000

£28000 - £33000/annum
Solihull, West Midlands (County)
04/01/2019 (16:41)
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An excellent opportunity has become available for a Senior IT Support Analyst working for one of our prestigious and large corporate clients based in Solihull.

Key Responsibilities:

 Successful candidates must have:

  • Responsible for technical administrative tasks including infrastructure (virtualisation - Hyper-V, Nutanix, networking, backups, updates), security (working with in-house security team to deliver McAfee security and firewall changes) and Windows Operating Systems (Active Directory, updates, deployments)
  • Evolve the use of Office 365 to leverage capability, particularly Sharepoint and Teams
  • Working with 3rd party/external service providers to identify and implement technical changes
  • Provide leadership for the Support Analyst and Service Desk Analyst
  • Work with the Group IT Manager, team members and peers on projects/initiatives
  • Manage departmental systems documentation including asset management
  • Carrying out any other duties appropriate to this post, as necessary or as requested

Qualifications and Experience

  • Considerable experience in a similar role working with Windows Server (2008 +), desktop operating systems (10) and a range of hardware including mobile devices
  • Experienced with Microsoft Office 2016  with strong skills in Word, Excel and Outlook
  • Extensive knowledge of Microsoft 365 with strong skills in Sharepoint and Exchange Online
  • Exposure to ServiceNow is advantageous

Hours of Work:

Monday to Friday: 37.5 hours per week

8.30am – 4.45pm


£28,000 - £30,000 per annum (plus up to 10% company discretionary annual bonus)


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