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Senior IT Support

£28000 - £30000/annum + Benefits
Birmingham, West Midlands,
03/01/2019 (13:13)
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Role: Senior IT Support Engineer

Location: Birmingham

Salary: £28,000 - £30,000 DOE

A fantastic opportunity has arisen for an experienced and passionate Senior IT Support Engineer to join a leading organisation based in the Birmingham area.

Responsibilities: Senior IT Support Engineer

Responsible for the successful delivery of IT services including liaising with functional stakeholders on service delivery, continuity and fault rectification.
Responsible for technical administrative tasks including infrastructure (virtualisation - Hyper-V, Nutanix, networking, backups, updates), security (working with in-house security team to deliver McAfee security and firewall changes) and Windows Operating Systems (Active Directory, updates, deployments)
Evolve the use of Office 365 to leverage capability, particularly SharePoint and Teams
Working with 3rd party/external service providers to identify and implement technical changes
Provide leadership for the Support Analyst and Service Desk Analyst
Work with the Group IT Manager, team members and peers on projects/initiatives
Manage departmental systems documentation including asset management


Considerable experience in a similar role working with Windows Server (2008 +), desktop operating systems (10) and a range of hardware including mobile devices
Experienced with Microsoft Office 2016 with strong skills in Word, Excel and Outlook
Extensive knowledge of Microsoft 365 with strong skills in SharePoint and Exchange Online
Exposure to ServiceNow is advantageous

This is a fantastic opportunity for a Senior IT Support Engineer to join this fast-growing organisation where you can feel valued for the support you provide.

Please send your latest CV to or call Jenny Collin on (phone number removed)

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