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IT Support Engineer - Manchester
Cathcart Associates are helping a client in the south of Manchester find an IT Support Engineer on a permanent basis. I’m helping a forward- thinking IT provider who have had massive success in client growth over the past year, which has allowed them to invest heavily into their support team.
The Helpdesk Engineer will join a 4-man team and be involved in supporting client’s using the latest technology to get the job done quickly and proficiently. You will be working major client accounts logging over 50 calls in one day. As well as BAU support you will be involved in new project work from design through to implementation.
Key Skills & Experience
** Manging a high volume of calls and tickets
** Prior Service Desk experience
** Good verbal and written skills
** Office 365 administration
** Windows Desktop 7,8 & 10
** Exchange administration 2007, 2010, 2016
** Networking (Routers, Switches, Firewalls)
** Windows Server (2008, 2012, 2016)
** Active Directory - Group Policy
** funding towards training courses
** Working hours 9am – 5pm – Mon/ Fri
If you are keen and want to hear more about this opportunity to work in a close-knit team working with new technology, please apply or give Lewis at Cathcart Associates a call.
1st Line/ service desk / IT technician / Support specialist / IT Analyst / IT Support / helpdesk / first line / second line / ITIL /MCSA / CompTIA / Hardware Engineer / Software Support / Call logging / Exchange / IT Apprentice / IT Graduate / 2nd Line / Altrincham
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