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1st Line IT Support

10/12/2018 - Expiring soon!
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1st Line Support

Salary – Based on level of experience at market rate.

I’m glad to announce that a fantastic opportunity has arisen for a well-established retailer based in Birmingham. (B9 Area)

This role will required a high level of customer service dealing with both 3rd party and in house users providing them with excellent support and service.

Main duties in this position.

* Install maintain and provide support for IT equipment such as laptops/desktops/phones etc.
* Provide documentation to assist staff with IT service requests.
* Responsible for troubleshooting and where possible resolving incoming calls.

Ideal candidates will possess some of the following:

* Knowledge of Exchange 2013
* Knowledge of AD services DNS, DHCP.
* Experience with hardware and application fault fixing.
* Ability to clearly communicate with people across all technical levels.

The client is looking to move ASAP, so for immediate consideration please send your most current CV to-

Virtualisation- Security- Networking- Hyper V- VMware- Windows- Server- Troubleshooting- 2nd Line- 1st Line- 3rd line - IT Support- IT engineer- Customer service- Field Engineer-
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