Business Analyst

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. 

About the role:

As a Business Analyst, you will play a key role in delivering digital and business transformation initiatives across a complex and evolving environment. Acting as the bridge between business stakeholders and technology teams, you’ll help define solutions, improve processes, and ensure high-quality, user-focused outcomes are delivered.

Working across multiple projects and value streams, you’ll collaborate with SMEs, Product Owners, vendors, and delivery teams to gather requirements, facilitate workshops, and support change initiatives from discovery through to delivery.

What You’ll Be Doing:

Translating business requirements into clear, structured documentation including user stories and acceptance criteria

Facilitating workshops with stakeholders, SMEs, Product Owners, and third-party vendors to define and validate solutions

Creating As-Is and To-Be process maps and identifying opportunities for optimisation and continuous improvement

Supporting end-to-end project delivery across multiple initiatives and managing interdependencies

Conducting gap analysis and supporting business process improvement activities

Supporting Agile delivery practices, including backlog refinement and stakeholder engagement

Contributing to testing activities and User Acceptance Testing (UAT) to ensure traceability and quality outcomes

Working collaboratively across business and technology teams to ensure solutions align with operational objectives

Requirements

We’re looking for someone who enjoys solving problems, building strong stakeholder relationships, and working in fast-paced transformation environments.

You’ll ideally have experience with:

Business Analysis within Agile and/or Waterfall delivery environments

Process mapping, business change, and requirements gathering

Stakeholder engagement and workshop facilitation

Supporting digital transformation or systems implementation projects

Working with SMEs, Product Owners, and external vendors

Tools such as Azure DevOps or similar delivery platforms

Managing multiple priorities across complex programmes

It would be great if you also had:

Exposure to procurement, cost estimation, demand planning tools, or legal document management solutions.

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.

Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.

A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.

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