Customer Services jobs in Castle Donington, Leicestershire

Customer Service Manager (E-commerce)...

We are seeking a dedicated and enthusiastic individual to join our Move Manager Team, with a passion for customer service and a desire to exceed our clients expectations....

Remote work, from home, flexible hours - great income potential. Self-employed, remote working from home, with multiple opportunities for creating an income. We are looking for self-motivated, ambitious, and out-going people who would like to be part of something bigger...

Role: Client Service Manager Location: Clients based in Nottingham and Mansfield Salary 28-40k Dept on Experience We are looking for a Client Services Manager for multiple clients to support the delivery of POS and print campaigns for major retail brands....

What you'll need to succeed Track record of commitment to customer service and delivery of continuous improvement....

A background in IT, along with knowledge of outstanding customer service and latest technology trends, is essential to thrive in this position....

The role focuses on diagnosing and resolving common technical problems, delivering excellent customer service, and escalating more complex issues when required. This position is ideal for individuals looking to build a career within IT support and technical services....

Whether it’s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service....

If you've held any of these roles or used these technologies/skills, this role could be a great fit: Customer Service Analyst, Service Desk Analyst, Helpdesk Analyst, IT Support Analyst, First Line Support, 1st Line Support, Technical Support, Service Desk Engineer, IT Helpdesk, Linux,......

Skills and Experience Some IT experience (placement, internship, helpdesk, or personal projects) OR relevant IT qualification Strong customer service or customer-facing experience (retail, hospitality, call centre, etc. all...

In this IT support role, you’ll gain hands-on experience in a busy Service Desk environment, building your technical knowledge while delivering excellent customer service. You’ll support day-to-day operations and help ensure our technology services run smoothly....

Comfortable making outbound cold calls Motivated, resilient and target driven Organised with good follow-up skills Positive attitude and willingness to learn Self-motivated and able to work independently Previous sales, customer service...

You will act as a trusted technical expert, providing bespoke solutions and specification support to customers, specifiers, and internal teams while ensuring a high standard of customer service and technical excellence....

Supporting cross-sell and upsell activity across multiple technology solutions Working closely with internal sales, technical, finance, and operations teams Identifying future bid and strategic sales opportunities Delivering excellent customer service...

Understanding of Windows Server 2012 or later Ability to log and manage service desk tickets effectively Strong analytical and problem-solving skills Ability to communicate technical information clearly to non-technical users Good customer service...

Windows devices and modern IT systems Hands-on experience in hardware installs and field-based support Familiarity with ticketing/call logging systems Understanding of networks, cabling, Wi-Fi, and connectivity Excellent communication and customer service...

​You will maintain a high level of customer service and have confidence to deal with complex complaints along with showing empathy to satisfy customer demands....

Good working knowledge of Microsoft 365 applications and end-user support Familiarity with Microsoft Cloud technologies, including Azure, is desirable Understanding of ITIL service management principles and best practices Excellent communication and customer service...

Respond to customers and affiliates queries Collaborate with Production, Distribution and Transport Teams to ensure that orders are shipped as planned To solve issues, communicate and work with the relevant teams (Distribution, Transport, Production, Customer Care...

You will work closely with internal teams, including customer success, tutors, administration and marketing, to ensure employers and learners receive a smooth and professional experience from initial enquiry through to enrolment....