2nd Line Support Technician jobs in Alrewas, Staffordshire

As a 2nd Line IT Support Technician your role will include: Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions....

Provide second-line support for system testing, troubleshooting, improvements, and technical problem resolution. Assist with system development, configuration, and upgrades, including managing change controls and gathering user feedback for enhancements....

You will be resolving escalated issues and tickets by the first and second line IT support teams and be responsible for using your technical specialism to resolve these tickets, dependent on their severity and priority....

Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role....

Solid knowledge of network security, SD-WAN, VPNs, and routing/switching Exposure to automation tools and scripting Ability to deliver complex infrastructure projects end-to-end Certifications such as CCNP, Meraki, or Azure Network Engineer...

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will...